Our Scale Plan is perfect for companies looking to run continuous research on large groups of respondents, via various channels simultaneously, or for scaling feedback collection across websites, products, or mobile apps.
What you'll learn in this article:
What are the possible response limits on the Scale Plan?
What are the available features of the Scale Plan?
How to adjust your plan if you run out of responses?
Response limits
The Scale Plan comes with a custom response limit, adjusted to your needs by our team.
You can pay for the subscription in USD, EUR, PLN, and GBP. Take a look at our pricing page to learn more about payments in different currencies here.
To subscribe to the Scale plan or to modify your response limit, please reach out to us via chat 👉.
Features included in the Scale Plan
The Scale Plan is the most advanced option, with premium features included.
Multiple features
The features included in the Scale Plan are Answer piping, Microsoft Teams, Slack, Email notifications, and Survey logic.
Native integrations with marketing, product, and support tools
Sync survey responses in real-time with our native integrations to tools such as HubSpot, Intercom, as well as Salesforce, Pardot, and Marketo.
Email, Shareable link, Website, In-product, Intercom Messenger, and Mobile surveys
You can create surveys for all the distribution channels to reach your contacts via email, on your website, in your application, and more.
Personalize the surveys
Remove Survicate branding and use your own domain.
NPS®, CSAT, CES, and more question types
Add various questions to your survey to start with a Welcome message, measure the NPS score, or ask open-ended questions.
400+ professional survey templates
Use our customizable templates to quickly create surveys and ask about Customer Experience, Marketing Feedback, or Product Feedback.
Unlimited free users
Invite colleagues to collaborate on surveys or analyze results with your team. There's no limit to how many teammates you can add.
Data analysis
You can see your results in the analysis tab in both general and individual views. You can export your data in PDF/PNG format for single questions and CSV/XLSX format for the whole survey data.
Data Export API & Webhooks
Create custom integrations by using our Data Export API feature and the Webhooks connection.
Feedback Button
Add a Feedback Button to your website to collect continuous feedback from visitors.
Two Factor Authentication
Rest assured, your account will not be taken by third parties, thanks to the secured login process.
FAQ
How do you count responses?
We count responses on a per-respondent basis. When surveys consist of multiple questions, it doesn’t matter if the respondent replies to just one question or all of them. It will qualify as one response in both instances.
What if I exceed the limit of responses on my plan?
Once you hit your response limit, your surveys will stop collecting responses. To keep the feedback coming, you'll need to purchase more responses by reaching out to us, or wait until the next billing period starts to resume your surveys.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat, email us at support@survicate.com or book a call with our Sales team.
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.