Account & Billing

Manage your account, users, workspaces and subscription.

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16 articles in this collection
Written by Daniel, Vlada, Eylül and 2 others

Survicate pricing - which plan to choose?

What is the price of Survicate? Does Survicate have a free plan? How to get a custom plan?

Written by Vlada
Updated over a week ago

Managing different teams at Survicate

How to go about multiple teams using Survicate, adding workspaces, managing users, and collaborating on your surveys

Written by Ewa
Updated over a week ago

Users & workspaces

Adding and managing workspaces

How do I add a new workspace to my account?

Written by Ewa
Updated over a week ago

Adding and managing users

Invite your colleagues, change user roles or delete a user from your organization

Written by Ewa
Updated over a week ago

Transferring the organization's ownership or changing the organization's name

Organization settings - how to change the account owner or organization name

Written by Eylül
Updated over a week ago

Changing your email, password, and avatar image

How to alter my profile picture?

Written by Vlada
Updated over a week ago

How to enable Two-factor authentication (2FA) on my profile?

Set up multi-factor authentication, 2-step verification, as an extra layer of security

Written by Ewa
Updated over a week ago

My teammate can't log in to the Survicate account

What to do if your invited colleagues can't get access to the company account you have invited them to

Written by Sergey
Updated over a week ago

I can't see surveys created by my teammate

What to do if you cannot see surveys that were created by your colleague?

Written by Sergey
Updated over a week ago

Subscriptions and billing

How to modify my subscription?

Upgrade, downgrade or cancel your subscription directly from Survicate dashboard

Written by Ewa
Updated over a week ago

Changing billing info and finding your invoices

Modify your invoice details, payment information and change or add the new email addresses to send the invoice

Written by Ewa
Updated over a week ago

How many responses are left on my plan this month?

Track your survey responses usage

Written by Vlada
Updated over a week ago

Single Sign-on Configuration

Single Sign-On configuration

How to set up SAML for your Survicate account

Written by Vlada
Updated over a week ago

Single Sign-On with Microsoft Azure

SAML SSO gives you a centralized and secure way of controlling access to your Survicate account.

Written by Daniel
Updated over a week ago

Okta configuration

How to set up SAML for your Survicate account

Written by Vlada
Updated over a week ago

One Login configuration

How to set up SAML for your Survicate account

Written by Vlada
Updated over a week ago