Analyze results

View individual responses, export survey results to .csv or .xls, monitor customer feedback with easy-to-use dashboards, reports and notifications.

14 articles in this collection
Written by Vlada, Eylül, and Karolina

Survey results basic guide

Learn how to find your survey results, what the terms mean, and how to access specific respondent profile

Written by Eylül
Updated over a week ago

Individual responses tab

Learn about the features that will let you to work with feedback faster

Written by Karolina
Updated over a week ago

How to use filters for advanced analysis

Use filters to slice and dice your survey results

Written by Eylül
Updated over a week ago

Data export - CSV and XLS reports

Export your survey responses to analyze in programs such as Excel

Written by Eylül
Updated over a week ago

Email reports

Enable daily, weekly or monthly survey reports which to be delivered to your inbox

Written by Eylül
Updated over a week ago

Email notifications

Setup email notifications that trigger to email of your choice right after a response to your survey

Written by Eylül
Updated over a week ago

How to delete responses from a specific email?

How to remove all responses collected from a single email from all your surveys

Written by Eylül
Updated over a week ago

How to delete an answer? How to delete a respondent?

Deleting answers from your surveys.

Written by Vlada
Updated over a week ago

Analysis by question type

How is the NPS score calculated?

Learn how to analyze Net Promoter Score question

Written by Eylül
Updated over a week ago

How are single choice question results calculated?

Learn how we count and analyze questions containing a single choice, like smiley scale or dropdown questions

Written by Eylül
Updated over a week ago

How are multiple choice question points calculated?

Learn how we count and analyze multiple choice question responses

Written by Eylül
Updated over a week ago

How are matrix question points calculated?

Learn how we count and analyze matrix question responses

Written by Eylül
Updated over a week ago

How are ranking question points calculated?

Learn how we count and analyze ranking question responses

Written by Vlada
Updated over a week ago

How to measure and analyse CSAT with rating questions?

Learn how to measure Customer Satisfaction with customised rating questions available for website and email surveys.

Written by Karolina
Updated over a week ago