With the Slack integration, you can send answers from your surveys to a selected Slack channel in real time. It’s a great way to share Customer feedback with your team, right there ‘where work happens’.
1️⃣ If Survicate recognizes respondents’ identity, you will be able to see who’s behind the answer.
2️⃣ Messages are sent question by question and grouped by the survey.
3️⃣ You can navigate straight to your survey results or that particular person’s Survicate profile with the attached buttons. Also, by clicking "Show respondent's detail" you will be able to see their other information. This information will appear within the Slack app, like this:
1. Go to the Connect tab of your survey, find, and pick Slack from the list of integrations.
2. Click the Connect button to set up the authorization.
3. A pop-up window will appear for you to log in to your Slack account. If you don't see the pop-up window, you may need to allow pop-ups in your browser - please look for the settings in your browser URL bar, or use instructions for Chrome, Firefox, Opera, Edge, or Safari.
4. After authorization, enable the Send survey responses as notifications to Slack toggle, and pick the Slack channel you wish to send your responses.
📌Note: You can connect multiple surveys to one channel, but responses from a survey can go to only one channel at a time.
Please also note that if you created a new channel in Slack it will be selectable in Survicate Panel in about an hour.
That's all! Now every survey response will be automatically passed to Slack.