Once you sign up to Survicate, you'll automatically receive a free 10-day trial letting you test most of the features we offer, with a 25-response limit.
After 10 days, if you don't upgrade to any of our paid plans, then:
you'll automatically be moved to the free account, which you can use with no time limit,
all your current surveys you created during the trial will be disabled and stopped,
you'll be able to restart those surveys, or create and run new ones,
you won't be able to connect BigQuery, Google Sheets, Pardot, Marketo, or Salesforce integrations.
An in-depth comparison and details of each plan, including the Free plan, can be found on our Pricing page.
In this article, we'll describe the benefits and limitations of the free account.
Keep reading! 🚀
Response limit
The free account allows you to collect 25 survey responses every month.
You can store and analyze up to 1000 responses on all active surveys (enabled and disabled; responses in archived surveys are not counted) with a limit of 300 responses per survey.
Once you hit your response limit, your surveys will stop collecting responses. To keep the feedback coming, you can upgrade to a paid plan.
❗️ It's not possible to export data on the Free plan.
Teammates
On the free account, you can have 3 users collaborating on the surveys. The account owner can invite other team members, as described in this step-by-step guide.
Features
Email and Shareable link, Website or in-product, and Intercom Messenger surveys
You can create surveys to reach your contacts via email, link, QR code, show on your website, or run in Intercom Chat or Post.
NPS®, CSAT, CES, and more question types
Add various questions to your survey to start with a Welcome message, measure the NPS score, or ask open-ended questions.
400+ professional survey templates
Use our customizable templates to quickly create surveys and ask about Customer Experience, Marketing Feedback, or Product Feedback.
FAQ
How do you count responses?
We count responses on a per-respondent basis. When surveys consist of multiple questions, it doesn’t matter if the respondent replies to just one question or all of them. It will qualify as one response in both instances.
Why can't I sign up?
Please note that to create a Survicate account, you should sign up with a business email domain.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat, email us at support@survicate.com, or book a call with our Sales team.
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.