Once you sign up to Survicate, you'll automatically receive a free 10-day trial of our Business plan, with a 25-response limit. Click here to learn what features are available.
After 10 days, if you don't upgrade to any of our paid plans, then:
you'll automatically be moved to the free account, which you can use with no time limit,
all your current surveys you created during the trial will be stopped,
you'll be able to create new Email or Shareable link surveys,
you won't be able to use integrations.
In this article, we'll describe the benefits and limitations of the free account.
Keep reading! 🚀
Response limit
The free account allows you to collect 25 survey responses every month, for free.
All of your active, non-archived surveys can store up to 100 responses in total.
Teammates
On the free account, you can have 3 users collaborating on the surveys. The account owner can invite other team members, as described in this step-by-step guide.
Features
Email or Shareable link surveys
You can create surveys to send out to your contacts via email, by sharing a link or a QR code.
You can also create and design other survey types. However, in order to set them live, you'll need to upgrade to one of our subscription plans.
NPS®, CSAT, CES, and more question types
Add various questions to your survey to start with a Welcome message, measure the NPS score, or ask open-ended questions.
400+ professional survey templates
Use our customizable templates to quickly create surveys and ask about Customer Experience, Marketing Feedback, or Product Feedback.
Data retention
You'll keep access to all your collected responses for 30 days.
FAQ
How do you count responses?
We count responses on a per-respondent basis. When surveys consist of multiple questions, it doesn’t matter if the respondent replies to just one question or all of them. It will qualify as one response in both instances.
What if I exceed the limit of responses on my plan?
Once you hit your response limit, your surveys will stop collecting responses. To keep the feedback coming, you can upgrade to a paid plan.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat, email us at support@survicate.com, or book a call with our Sales team.
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.