Our Business Plan is perfect for companies with multiple teammates collecting continuous customer insights and for those who like to have a set monthly response limit.
What you'll learn in this article:
What are the possible response limits on the Business Plan?
How to adjust your plan?
What are the available features of the Business Plan?
On the Business Plan, you can find three different response limits, at various prices.
You can pay for the subscription in USD, EUR, PLN, and GBP. Take a look at our pricing page to learn more about payments in different currencies here.
Please note that the Business Plan is available both as a monthly and a yearly subscription and signing up for the yearly plan gives you a 10% discount.
How to change the response limit?
If you'd like to upgrade from 500 responses a month to a higher limit, you can do this in your Billing tab.
Features included in the Business Plan
The Business Plan is perfect for companies looking to conduct advanced research with more sophisticated features.
Check out our Pricing page for the full list or talk to us on chat 👉.
Invite colleagues to collaborate on surveys or analyze results with your team. With this plan, your Survicate account can include up to 10 users.
30+ native integrations with marketing, product, and support tools
Premium integrations, such as Salesforce, Marketo, and Pardot, are not included in this subscription.
Email, Shareable link, Website, and in-product surveys
You can create surveys for these distribution channels to reach your contacts via email, by sharing a link or QR code, on your website, or in your product.
NPS®, CSAT, CES, and more question types
Add various questions to your survey to start with a Welcome message, measure the NPS score, or ask open-ended questions.
400+ professional survey templates
Use our customizable templates to quickly create surveys and ask about Customer Experience, Marketing Feedback, or Product Feedback.
You can see your results in the analysis tab in both general and individual views. You can export your data in PDF/PNG format for single questions and CSV/XLS format for the whole survey data.
Two Factor Authentication
Rest assured, your account will not be taken by third parties, thanks to the secured login process.
Add a Feedback Button to your website to collect continuous feedback from visitors.
Gather and categorize feedback coming from many different sources with our Feedback Hub.
How do you count responses?
We count responses on a per-respondent basis. When surveys consist of multiple questions, it doesn’t matter if the respondent replies to just one question or all of them. It will qualify as one response in both instances.
What if I exceed the limit of responses on my plan?
Once you hit your response limit, your surveys will stop collecting responses. You'll need to upgrade to a higher plan to keep the feedback coming, or wait until the next billing period starts to resume your surveys.
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.