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Survey results basic guide
Survey results basic guide
Learn how to find your survey results, what the terms mean, and how to access a specific respondent profile
Agnieszka avatar
Written by Agnieszka
Updated over a week ago

The Analyze tab lets you:

In this article, you'll learn how to find your survey results, analyze the data, and access a specific respondent's profile. 

Not done with your survey yet? Learn how to create one!

View survey results

Once your survey has gone live and you've collected responses, you can view them in the Survicate panel.

1. Access the results by simply clicking on the survey in the main dashboard's responses.

or open a survey and go to its Analyze tab.

2. Under Overall results, you can see your survey's response rate and the number of responses, when was the last response recorded, the completion rate, and the number of total and unique views.

You can change the graph to show the responses grouped into years, quarters, months, weeks, or days. The overtime charts have a maximum range of 12 data points for months/weeks/quarters/years.

If you can't see a Week, Day, or Month filter, please change the date range in the top-right corner to a shorter period.

A glossary of elements in general overview:

  • Response rate: (available in Website or in-product surveys) The percentage of users that responded to your survey. It is calculated by

    the number of responses/number of total views(unique views in website surveys)x100. Having a high response rate will give you better insights.

  • Responses: Number of times your survey has been started, in other words, collected responses to its first step.

  • Last response: The time of the latest response to your survey.

  • Completion rate: The average number of answered survey questions for all respondents/the total number of survey questions. For example, the completion rate of 43% means that if the survey has 10 questions in total, respondents tend to answer 4.3 questions on average.

  • Total views: How many times your survey was seen – regardless of collecting a response.

  • Unique views: (available in Website or in-product surveys) The number of different people who viewed the survey, as some people may have viewed it more than once.

Access a respondent's profile

1. You can analyze each response separately in the Individual responses tab.
Discover the ins and outs of each response given:

2. On the right side of the Individual responses tab, you'll see the information about a user. These are Response details, User attributes, External profiles, and Other survey responses.

💡Feel free to filter your survey responses by specific answers, email addresses, device type, and many more.

💡 Would you rather analyze surveys in Dark Mode?

Feel free to switch between Dark and Light modes in the top-right corner of your Survicate account:

Best practices

Export the results to XLS or CSV files

Learn how to take advantage of the export feature to slice and dice data on your spreadsheet software or create custom-made charts.

Enable E-mail Notifications or E-mail reports

If you'd like to receive e-mails upon each survey response, feel free to enable our E-mail Notifications integration. If you'd like to receive daily, weekly, or monthly summaries with the overall survey results, feel free to enable E-mail Reports.

Delete a response from your survey

Remove your test answers from a survey, so they will not have any effect on your survey analysis.

Feel free to check out our video to learn how to maximize your survey's response rate.

📞 If you have any questions about analyzing survey results - feel free to reach out to our team via chat or e-mail:

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