A single-choice question enables your respondent to select one response among the selections. In this article, you'll learn how we calculate and display the results from:

  • Single answer selection;

  • Dropdown list.

Other question types which only allow for choosing one answer and are described in separate articles, are NPS® and Rating & smiley scale.

Table of contents:

  1. Single answer selection

  2. Dropdown list

  3. Troubleshooting

  4. Best practices

To calculate the result of a single choice question's answer, we divide the number of responses to a particular answer by the number of total responses provided to this question and multiply by 100.

In the Analyze tab, we automatically calculate your responses and show the most popular one by percentage first.

Single answer selection

Here you can see an example of responses to a Single answer question. In total, this question received 3 responses, the first answer option was chosen twice, while the second answer option was chosen once. Please note that in this particular survey, this question also contains a third answer option. It's not present in this analysis, because it hasn't received any responses.

Looking at the example of Answer 2, the percentage of answers this option received is 33.3%, because

(number of responses = 1) / (number of total responses = 3) * 100 = 33.3 .

💡If your single answer selection type of question collects comments provided by respondents in the comment fields, you'll also see them in the Analyze tab.

Feel free to click on the arrow next to Answers to filter the comments by the answer choice they were provided for. If you click on the 👤 icon, you'll be taken to the Individual responses tab to see all answers from this particular respondent.

Dropdown list

Results of a Dropdown list type of question are calculated in the same way as results of a Single answer selection. In the below example there are five responses, 3 of them provided to the answer choice Astronomy, and 2 provided to the answer choice Physics.

Similar to before, the third answer option is not present in this analysis, because it hasn't been chosen by the respondents.

Looking at the example of Astronomy, the percentage of answers this option received is 60%, because

3 responses / 5 responses * 100 = 60 .

Troubleshooting

I have responded to my survey but I don't see the results in the Analyze tab

After submitting your survey response, please refresh the browser tab with the Analyze tab. You should see the results then.

Best practices

Learn what all the information in your Analyze tab means

Take a look at our Survey results basic guide to understand your survey's response rate, completion rate, or the number of views.

Randomize answers to avoid respondent bias

In Single answer selection and Dropdown list types of questions, feel free to open Settings and enable the Randomize answers or Randomize except last option.

This feature can be useful if you don't want to influence respondents by the order or answer choices.

📞 If you have any questions about analyzing single-choice question results - feel free to reach out to our team via chat or e-mail: support@survicate.com

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