You can download a copy of your survey results right from your answers page. With this feature, you can:

  • quickly and easily share survey results with your team;

  • slice and dice data on your spreadsheet software;

  • create custom-made charts and graphs.

In this article, you'll learn how to download a survey's data into CSV and XLS files.


📌 Export to CSV and XLS is available on our paid plans. Check out the pricing page for detailed information about the plans.

Table of contents:

  1. Generate an export

  2. Analyze the results

  3. Troubleshooting

  4. Best practices

Generate an export

1. To download a survey export, head on to the Analyze tab and look for the ⬇Export button.

🔧 You can export survey data from the Analyze > Overall results and Analyze > Individual responses tab. The downloaded file will be the same.

2. If you want to see your export history and download an export you previously generated, go to Settings > Results export.

Analyze the results

CSV and XLS reports contain data gathered for every respondent, and the information is organized in spreadsheets so that you can easily analyze the results. Each row corresponds to one survey submission and has information such as:

  • date and time of response;

  • the responses to each question a respondent answered;

  • visitor uuid;

  • URL on which the survey was taken;

  • contact information, such as name, email address, or job title;

  • custom cookies values;

  • respondent attributes from other software, such as Intercom and HubSpot.

📌 Dates and times of when responses were given are displayed in UTC.

❗️Due to the XLS file type limitations, it's only possible to have 65,536 rows in a single sheet. Therefore if your survey has more than 65,535 responses, please export your results in CSV format instead!

Troubleshooting

I can't export filtered results

Currently, it's impossible to filter your survey responses in the Analyze tab and export only those. If you'd like to see such a feature in our tool, feel free to talk to us about your use case on chat.

Best practices

Download presentation-ready graphs

You can download results from specific questions into PNG or PDF files and include them in your report or share them with your team.

Enable the Google Sheets integration

If you'd like to see new survey responses appear in a Google Sheet file in real-time, feel free to enable our native Google Sheets integration.

📞 If you have any questions about CSV and XLS exports - feel free to reach out to our team via chat or e-mail: support@survicate.com

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