Once you obtain valued feedback from your respondents, it would be good to analyze it. You can do it directly in Survicate in the Analyze tab. Our Analyze tab will allow you to:
see how the response rate changes over time;
learn about the completion rate;
access all information about individual responses and their authors within a single view,
filter the results for advanced analysis;
share a respondent's profile with your team on Slack or with a link;
use survey data in your reports or presentations;
delete responses that you don't want to include in the analysis
In this article, you will learn how to access your survey results, analyze your data, and see individual responses for your survey.
View survey results
You can access your survey results in two ways - directly from the main dashboard or within your survey in the Analyze tab.
While in the dashboard, find the tile with your survey and click the responses button:
Alternatively, you can access your survey and then proceed to the Analyze tab:
Overall results
In the overall results section, you will see general statistics for your survey.
There, you will find the completion rate along with the number of responses, the date of the last response, and the number of total views.
You can change the graph to show the responses grouped into years, quarters, months, weeks, or days. The overtime charts have a maximum range of 12 data points for months/weeks/quarters/years. If you can't see a Week, Day, or Month filter, please change the date range in the top-right corner to a shorter period.
Here's a breakdown of statistics:
First response: Date of when your survey collected it's first response
Last response: Date of when your surveys collected it's latest response
Responses: Number of times your survey has been started, in other words, collected responses to its first step.
Response rate: The percentage of users that responded to your survey. It is calculated by
the number of responses/number of total views in website surveys x 100. Having a high response rate will give you better insights.Total views: How many times your survey was seen – regardless of collecting a response.
Unique views: The number of different people who viewed the survey, as some people may have viewed it more than once.
Completion rate: The average number of answered survey questions for all respondents. For example, the completion rate of 43% means that if the survey has 10 questions in total, respondents tend to answer 4.3 questions on average.
Completion time: Average time it takes a single respondent to answer the survey. Incomplete responses are taken into account as well.
Filters
In the same section, you can also filter your results based on the following factors:
Question & answer- you will see only statistics for the responses with a particular value:
Select a sufficient question and then select one of the following determinants to filter your results- contains, doesn't contain, starts with, ends with, is unknown, has any value:
Platform- include/exclude responses based on your respondent's device type (IOS, Android):
Tag- see responses based on the assigned tags:
Custom attributes- if you are collecting your respondent's custom attributes, you can use them to filter your results:
❗️Remember that your developer needs to modify the code to assign attributes to specific respondents. Learn more about it on our documentation for developers.
Individual Responses
In this tab, you can see the individual answers of each respondent, the response timestamp, tags, as well as the assigned attributes or other survey responses from the same person.
You can switch between user's profiles within the same tab, so it is easy to compare the results for your respondents.
Share your respondent's profile
You can share the particular survey response with your teammates or people outside your account. There are three ways of sharing the response:
by inviting a teammate to your account
by sending the response URL to the already existing teammate
by sharing the respondent's profile via Slack with people outside your organization
Export your results
You can export your survey results both for overall statistics and for each question separately.
If you want to see the general statistics for your survey, you need to click the export button at the top right corner. You will obtain basic information such as timestamp, respondent's device, visitor uuid, and, of course, survey responses. General statistics can be obtained in the CSV or XSLS format.
Alternatively, you can export the PNG/PDF file with the statistics for each particular question:
Still have any questions? Drop us a message at support@survicate.com 📧