Once you obtain valued feedback from your respondents, it would be good to analyze it. You can do it directly in Survicate in the Analyze tab. Our Analyze tab will allow you to:
see how the response rate changes over time;
learn about the completion rate;
access all information about individual responses and their authors within a single view,
filter the results for advanced analysis;
download files your respondents uploaded in file upload questions;
share a respondent's profile with your team on Slack or with a link;
use survey data in your reports or presentations;
delete responses that you don't want to include in the analysis.
In this article, you will learn how to access your survey results, analyze your data, and see individual responses for your survey.
View survey results
You can access your survey results in two ways - directly from the main dashboard or within your survey in the Analyze tab.
While in your account, go to Surveys, find your survey, and click on View responses:
Alternatively, you can access your survey and then proceed to the Analyze tab:
Results
In Results, you’ll see the data for each question in your survey.
Overview
In the Overview, you’ll see general statistics for your survey: the completion rate, the number of responses, the date of the last response, and the number of total views.
Here's a breakdown of statistics:
First response: Date of when your survey collected its first response
Last response: Date of when your survey collected its latest response
Responses: Number of times your survey has been started, in other words, collected responses to its first step.
Response rate: The percentage of users who responded to your survey. It is calculated by
number of responses / number of total views x 100.Having a high response rate will give you better insights.
Total views: How many times your survey was seen, regardless of collecting a response.
Unique views: The number of different people who viewed the survey, as some people may have viewed it more than once.
Completion rate: The average number of answered survey questions for all respondents. For example, the completion rate of 43% means that if the survey has 10 questions in total, respondents tend to answer 4.3 questions on average.
Completion time: Median response time across all respondents. Incomplete responses are taken into account as well.
Table view
The Table view shows all your survey responses in one table, so you can scan and compare answers across respondents at a glance.
Filters
In the Results, Table view and Individual responses tabs, you can filter your results based on the following factors:
Question & answer - you will see only statistics for the responses with a particular value:
Operating system (for Mobile app surveys) - include/exclude responses based on your respondent's operating system (IOS, Android):
Tag- see responses based on the assigned tags:
Custom attributes - if you are collecting your respondents' custom attributes, you can use them to filter your results:
❗️Remember that your developer needs to modify the code to assign attributes to specific respondents. Learn more about it on our documentation for developers.
Individual Responses
The Individual responses tab lists all responses to your survey. Each row shows the respondent, the response date, a preview of their answers, and the response status:
Complete – the respondent answered all questions in the survey;
Partial – the respondent started the survey but didn’t finish it.
Click a response to open it in a separate view. You’ll see all of the respondent’s answers, question by question.
On the right, you’ll find more information about the response:
Response details – the date and time of the response, along with the respondent’s platform.
User attributes – the attributes assigned to the respondent, such as their email or name.
Tags – the tags assigned to the response.
📌 To switch to the previous or next response, click the arrows at the top of the view.
Access uploaded files
If your mobile survey includes a File upload question, each successfully uploaded file appears in the response view as a downloadable link. Click the link to download the file directly from your results.
❗️ Deleting a response also deletes any files uploaded with it.
📌 The File upload question is available in mobile surveys starting from mobile SDK version 9.0.0. Respondents using an older SDK version won’t see surveys that include this question.
Share your respondent's profile
To share a response, open it in the Individual responses tab and click the share icon in the top-right corner. You can share it in three ways:
by inviting a teammate to your account
by sending the response URL to the already existing teammate
by sharing the respondent's profile via Slack with people outside your organization
Export your results
You can export your survey results for both overall statistics and each question separately.
In the Results menu on the left, click Export at the bottom.
Choose a file format: XLSX, CSV, PNG, or PDF.
Under Settings, choose what to include:
Export with selected filters applied – export only the responses that match the filters you’ve set;
Translate exported open-text responses – export open-text answers translated into your language. Learn more about auto-translating responses.
🙌🏻 Click Request file.
Alternatively, if you don't want to download all results altogether, you can export the PNG/PDF file with the statistics for each particular question:
Still have any questions? Drop us a message at support@survicate.com 📧