If you want to delete the responses from your survey, you can do it freely from the Survicate panel. You can delete one particular response or mark a few/all of them.

This method can be useful if you want to:

  • ensure GDPR compliance, to comply with a respondent's right-to-erasure requests;

  • not count answers from respondents who aren't your clients anymore;

  • delete responses from a certain email domain.

In this article, you'll learn how to remove one or more responses from your survey with a few simple steps.

Table of contents:


Delete a single answer from a survey

1. Please go to your survey's Analyze > Individual responses tab.

2. Choose the answer you want to be deleted and click the πŸ—‘ icon.

3. Acknowledge that this action cannot be undone and choose the Delete response button.

Delete multiple answers from a survey

You can mark all the responses in one survey at once by first ticking the box next to one of the answers and then the box above the responses and deleting them.

πŸ’‘ You can filter the answers by a certain email domain that you want to remove from your survey's results.

You can then tick the boxes next to those respondents and delete the filtered answers in bulk.

❗️ Deleting a response is permanent and cannot be undone!

❗️ Please note that deleting answers doesn't have any effect on the response limit.

Troubleshooting

I am getting a "Failed to delete response: Forbidden" error when trying to delete a response

Only account owners and admin permissions are able to delete responses. If you are getting the message "Failed to delete response: Forbidden" while trying to delete a response, please ask the account owner to grant you admin permissions.

Best practices

Delete all answers from one e-mail address or Respondent ID

To delete all responses provided by the same respondent, go to Settings > Delete respondents. Find the respondent using an e-mail address or respondent ID and remove all their answers by clicking the πŸ—‘ icon.

πŸ“ž If you have any questions about Deleting responses - feel free to reach out to our team via chat or email: support@survicate.com

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