Survicate for teams

Get everyone on your company onboard with customer feedback, tips and best practices from the team Survicate

7 articles in this collection
Written by Vlada, Eylul, and Milana

Managing teams at Survicate

How to go about multiple teams using Survicate, adding workspaces, and managing users

Written by Eylul
Updated over a week ago

Customer Facing Teams

Using surveys to evaluate customer service performance

All you need to know about running CES, CSAT and NPS surveys and measuring customer satisfaction

Written by Milana
Updated over a week ago

A comprehensive guide to NPS surveys

What is NPS, how it's calculated and what are the best practices to conduct NPS surveys

Written by Vlada
Updated over a week ago

CSAT surveys: a comprehensive guide

Learn what are CSAT surveys, how to create a CSAT survey, tips, and best practices from the team.

Written by Milana
Updated over a week ago

Marketing Teams

How to use surveys to increase Ecommerce sales

Learn how to use surveys to increase your e-commerce sales, reduce cart abandonment and evaluate your brand

Written by Eylul
Updated over a week ago

How to use surveys for Customer referrals

Learn how to use survey to get more business reviews, testimonials, case studies and social mentions.

Written by Eylul
Updated over a week ago

Using surveys for website optimization

Learn about best practices and use cases of using surveys to enhance your website pages, increase conversion, usability and site experience.

Written by Eylul
Updated over a week ago