Survicate for teams
Get everyone on your company onboard with customer feedback, tips and best practices from the team Survicate
7 articles in this collection
Written by Eylul, Milana, and Hanna
Written by Eylul, Milana, and Hanna
Customer Facing Teams
Using surveys to evaluate customer service performance
All you need to know about running CES, CSAT and NPS surveys and measuring customer satisfaction
Written by Milana
Updated this week
Updated this week
A comprehensive guide to NPS surveys
What is NPS, how it's calculated and what are the best practices to conduct NPS surveys
Written by Hanna
Updated this week
Updated this week
CSAT surveys: a comprehensive guide
Learn what are CSAT surveys, how to create a CSAT survey, tips, and best practices from the team.
Written by Milana
Updated this week
Updated this week
Marketing Teams
How to use surveys to increase Ecommerce sales
Learn how to use surveys to increase your e-commerce sales, reduce cart abandonment and evaluate your brand
Written by Eylul
Updated this week
Updated this week
How to use surveys for Customer referrals
Learn how to use survey to get more business reviews, testimonials, case studies and social mentions.
Written by Eylul
Updated today
Updated today
Using surveys for website optimization
Learn about best practices and use cases of using surveys to enhance your website pages, increase conversion, usability and site experience.
Written by Eylul
Updated this week
Updated this week