Choose where your survey will be displayed. Adjust survey questions to the step of your customer's journey and select which URL condition will help you collect the most insightful feedback.
Not done with your website or in-product survey yet?
Set up your survey URL
By default, your survey will be displayed on all pages you have the tracking code installed. Follow this guide to adjust the display of the survey only on a specific page.
1. Go to Target > Triggers > Where would you like to show the survey?
2. Select the Only certain pages option if you want to display the survey on a specific page.
3. You can see two options: Show the survey on the following pages and Don't show it on certain pages. You can apply both conditions for one survey so that it only shows on a specific group of pages, excluding some of them.
💡 For example, if you wanted to show your survey to everyone visiting URLs ending with
/checkout while excluding those visiting URLs ending with
/test, your conditions would be:
📌 You can include or exclude pages simultaneously and set up different conditions based on different parameters. To include additional pages, click on the ➕ Add new pages option.
How does every type of condition work?
As you can see below, we have various conditions applicable to the site's URL.
Exact URL Match lets you show your survey only on a specific page. It's useful if you want to survey customers viewing a certain software feature or a particular product. The survey won't be displayed a survey on any page that doesn't exactly match the URL, which means when you pick the match condition for
solutions.org/pricing/the survey won't be viewed on
URL Starts with is for displaying surveys on pages beginning with a specific URL. This way, you can, for example, target everyone checking your pricing by visiting
solutions.org/pricing/or target only users of your online app with
URL Ends with lets you display surveys only on pages that have a URL ending with a specific string of characters. For instance, when you want to target people looking for a certain feature of your software, you can use
ends with: featureso no matter how the URL changes, the survey will be displayed if it ends with a
URL Contains is for displaying surveys on pages containing a particular string of characters. This way, you can, for example, target everyone visiting your
/cart/regardless of a product they've chosen or the page they came from.
URL RegEx is a condition that can be used when you or your developer know how to use Regular Expressions properly. Regular Expressions allow people to search for certain strings of characters and pieces of information in a line of code. With Survicate, you can use them to target specific sets of pages without applying a number of different rules. (Click here to learn more about RegEx conditions).
Make sure only a chosen group of visitors see your survey
Run multilingual surveys
Try our automatic translations feature to show your respondent's surveys adjusted to their browser language and increase the response rate.