Targeting your surveys based on the pages your visitors have seen enables you to:
gather deeper insights into your projects and your website or in-product performance;
include or exclude a group of visitors from your surveys based on their previous pages;
use various conditions to target pages, including Regex.
This targeting is session-based, meaning that a visitor must have visited listed URLs within the current session.
Set up targeting
1. To set up targeting based on visited URLs, head over to the Audience tab, click +Add audience, and choose the audience type:
2. Give your audience a name and click Create Audience. Then, click Add filter and pick Visited URLs under Visit properties:
3. Here, pick whether you'd like to include or exclude the users with specific visited URLs:
4. Pick the URL conditions you'd like to filter with:
If you'd like to add additional pages, just click + Add another page.
The Visited URLs filter takes into account the pages a visitor has seen in the current session, and where the Survicate tracking code is installed.
We count visits based on Session Storage, which only maintains data while the session is active, typically as long as the browser or tab is open. Once a visitor closes the tab or the browser, session storage data is deleted.
💡 You can add up to 50 filters to a specific audience by clicking Add filter.
5. When you are ready, click Create Audience.
❗️Remember! You have to enable the audience to display the survey properly!
📌 If you have two or more audiences enabled, we trigger the surveys to all enabled audiences. Keep in mind that a survey can use only one type of targeting:
a Visitors audience (frontend targeting) can’t be combined with Users or Manual audience (CSV upload) (backend targeting), while Users and Manual audiences can be enabled together.
Learn more in Set up an Audience for your Website or in-product survey.
Best practices
Target many pages at once
Use RegEx to match a group of pages with one condition. Learn more in Using RegEx for targeting your surveys.
Visited URLs vs. pages where the survey appears
The Visited URLs filter decides who sees the survey, based on pages seen earlier in the session. To choose the page where the survey is displayed, see Set up pages where your survey is triggered.
Not sure which audience type to pick?
📞 If you have any questions or need assistance - feel free to reach out to our team via chat or email: support@survicate.com.