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Insights Hub terminology, how to categorize feedback

What is Insights Hub and how to use it?

Research Assistant

Learn answers to the most frequently asked questions about Insights Hub and Research Assistant

Insights Hub - FAQ

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Collect and analyze customer feedback from multiple sources like Intercom, Slack, and more, in one place.

Insights Hub

How to connect Survicate source, passing survey answers to Insights Hub

How to send survey answers to Insights Hub

Use Intercom source to sync your Intercom conversations

Extract insights from Intercom conversations

How to create notes based on your Slack conversation

Connect Slack as Insights Hub source

​How to create Insights Hub notes using Zaps from other web apps automatically

How to use Zapier to create notes in Insights Hub

Add App Store as a source to sync your app reviews and categorize them in Insights Hub

How to send Apple App Store reviews to Insights Hub

Use Google Play source to sync your app reviews and categorize it in Insights Hub

How to send Google Play reviews to Insights Hub

Use the CSV file upload to import your data and categorize it in Insights Hub

How to import CSV data to Insights Hub

​How to automatically create Insights Hub notes using information from your Zendesk account

Connect Zendesk to Insights Hub

How to create Insights Hub notes directly from your Inbox

How to create Insights Hub notes from your Email Inbox

​How to automatically create Insights Hub notes using information from your HubSpot account

Connect HubSpot to Insights Hub

Upload video or audio files to have it transcribed into text

How to use Transcriptions in Insights Hub

Add Google as a source to sync your business reviews and categorize them in Insights Hub

Connect Google Reviews to Insights Hub

Add Gong as a source to sync your call transcripts and categorize them in Insights Hub

How to send Gong call transcripts to Insights Hub

Add tl;dv as a source to sync your meeting transcripts and categorize them in Insights Hub

How to send tl;dv meeting transcripts to Insights Hub

Add LiveChat as a source to sync your chat transcripts and categorize them in Insights Hub

How to send chat transcripts from LiveChat to Insights Hub

Learn how to connect Insights Hub with Linear to create issues from user feedback and insights

Create Linear issues from your insights and feedback in Insights Hub

Connect Insights Hub with your tools

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Track the progress of all tickets related to your company.

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