With the Apple App Store as your Research Hub source, your app reviews are automatically imported into Survicate and put to work. They're categorized into Insights and used as a source for AI-generated reports, so you're not only collecting reviews - you transform them into evidence your teams can act on.

Step 1. Navigate to the Hub in your Survicate Panel, and click Data sources at the bottom of the Research Hub sidebar:

Step 2. In the Integrations tab, find App Store on the list of sources, and click Connect. On the App Store integration page that opens, click Connect again in the upper right corner:

Step 3. Here, you can set up your Source. Please go to your mobile app's page in the App Store, copy the link, paste it into the text field in Survicate, and click Connect:

You can decide whether to collect your reviews from the moment of connection or to pass on past reviews as well. Just select a time frame for importing past reviews and click Import.

You can add more URLs to your App Store integration. To do so, go to the Integrations tab ➡️  App Store ➡️  Connect, and click +Add new app URL. Once you add the URL, confirm the changes with the purple Connect button.

This option can be useful if you have your app in multiple languages and each language has a separate App Store URL. Then each URL must be added separately. It can also be useful if you have more than one application.

Now that you have synced App Store reviews to Research Hub, they can be used in your Reports.

Once you create a Report, the reviews can be used to draw conclusions and identify your application's strengths and pain points. The detailed scheme of your report, and its main topics, depend on your project description, provided in the process of creating the project. Once you create a Report, you'll see five tabs:

The report is the main part of the project, as it's created based on the information and criteria you provided while adding a new project. Below, you can see an excerpt of an exemplary report:

You can verify the sources for all the report's conclusions by clicking the purple annotations. Then, the source will be shown on the right side of the screen or as a separate window:

The report comes as a draft, which you are free to edit manually or with AI.

Approving the report will still allow you to edit it later if needed, but it's required to be able to Share the report with your teammates:

All data you decide to send to the Research Hub from various sources will be presented as pieces of feedback for you to analyze. Feedback is automatically categorized into Insights. Use the filters at the top to switch between Tracked, AI discovered, and Resolved Insights. You can also add your own Insight with + Add insight:

In the Charts tab, you can create custom charts and dashboards within your Research Project. These charts and dashboards are specific to the feedback and analysis of particular research projects. Click + Add chart to create your first chart. In the creation view, you can choose the chart type, specify the dates you want to include, and add a breakdown to your data. Then click Save widget.

💡 You can also add any chart to your report by typing / in the report. 

Once you create your first widget, you can add more via the + Add chart button in the upper right-hand corner of the screen:

If you add more data to your project and want to include it in the report, click Regenerate. Please note that a report has to be approved for the Regenerate button to appear:

The Research Agent can answer your question based on data from various sources that you used in this Research project.

To open the Agent, click on Ask Agent in the bottom right corner of your research project in the Hub:

💡 You can select a fragment of the report, and the Agent will focus on this given fragment to answer your question in context.

In the Setup tab of your Research Project, you can change your project's name. You can also see the project's type, sources, description, and more.

We can only import public reviews. Research Hub only sees reviews that are visible on the application's page on the App Store for regular users. Also, only reviews with text are sent to the Research Hub. Reviews where a user just left a score will not appear in the Hub.

Related search queries: applestore, appstore