The G2 integration lets you pull reviews from your G2 profile into Survicate with a single click. Once connected, your G2 reviews are automatically imported into Research Hub and put to work. They're surfaced as Insights and used as a source for AI-generated reports, so you're turning public reviews into evidence your teams can act on.

Step 1. Navigate to Hub in your Survicate Panel and click on Data Sources.

Step 2. In the Integrations tab, find G2 on the list of sources and click Connect. Then, in the upper right corner, click Connect again.

Step 3. A pop-up window will appear for you to log in to your G2 account. If the pop-up doesn't appear, your browser may be blocking it. Look for the pop-up permission prompt in your browser's URL bar, or follow instructions for Chrome, Firefox, Opera, Edge, or Safari.

Step 4. After connecting, enable automatic synchronization of G2 reviews to Research Hub. You can choose whether to import all reviews or only those from specific products. Select your preferred option and click Save.

Step 5. Select a time frame for importing past reviews, or choose All past reviews, and click Import.

Now that you have synced Google reviews to Research Hub, they can be used in your Reports. Once you create a Report, the reviews can be used to draw conclusions and identify your application's strengths and pain points. The detailed scheme of your report, and its main topics, depend on your project description, provided in the process of creating the project. Once you create a Report, you'll see four tabs:

The report is the main part of the project, as it's created based on the information and criteria you provided while adding a new project. Below, you can see an excerpt of an exemplary project:

You can verify the sources for all the report's conclusions by clicking the purple annotations. Then, the source will be shown on the right side of the screen:

All data you decide to send to the Research Hub from various sources will be presented as pieces of feedback for you to analyze:

In the Dashboard tab, you can create custom charts and dashboards within your Research Project. These charts and dashboards are specific to the feedback and analysis of particular research projects. Click +Add Chart to create your first widget. In the creation view, you can choose the chart type, specify the dates you want to include, and add a breakdown to your data.

Once you create your first widget, you can add more via the +Add Chart button in the upper right-hand corner of the screen:

The Research Assistant can answer your question based on data from various sources that you synced to the Research Hub and used in this Research project.

If you add more data to your project and want to include it in the report, click Regenerate. Please note that a report has to be approved for the Regenerate button to appear:

In the Setup tab of your Research Project, you can update the project's name, type, sources, description, and more. Please note that making these changes may regenerate the Report and Insights.