You can push data from dozens of other web services and make Research Hub a central platform for all customer insights by using Zapier to:

Step 1. Navigate to the Hub in your Survicate Panel, and click on Data Sources:

Step 2. In the Integrations tab, find Zapier on the list of sources, and click the Connect button. Then, in the upper right corner, click Connect again:

Step 3. A pop-up window will appear to log in to your Zapier account or create a new account.

Step 4. After logging in, navigate to App Connections ➡️ Apps in Zapier.

Step 5. Search for Survicate and click Connect.

Step 6. Provide your API Key to connect your Survicate account to Zapier.

You can find API Key in your Settings ➡️ Access keys.

Step 7. When you connect the Survicate account to Zapier, you can test the connection.

Once that's done, you can start creating an automation! Use a pre-made Zap or create your own with the Zap Editor. Creating a Zap requires no coding knowledge; you'll be walked step-by-step through the setup. 

Step 1. To create notes in Feedback Hub based on Zaps, in Triggers, choose a tool from which you'd like to send data and feedback to Survicate.

Step 2. Then, in the Action step, choose Survicate and Create Note.

Step 2. Create a template based on data from your Trigger.

As you can see, you can send the whole Slack message to Notes, along with additional info, like author and tags.

Now that you have synced App Store reviews to Research Hub, they can be used in your Reports. Once you create a Report, the reviews can be used to draw conclusions and identify your application's strengths and pain points. The detailed scheme of your report, and its main topics, depend on your project description, provided in the process of creating the project. Once you create a Report, you'll see four tabs:

The report is the main part of the project, as it's created based on the information and criteria you provided while adding a new project. Below, you can see an excerpt of an exemplary project created solely based on Zapier notes.

All data you decide to send to the Research Hub from various sources will be presented as pieces of feedback for you to analyze:

In the Dashboard tab, you can create custom charts and dashboards within your Research Project. These charts and dashboards are specific to the feedback and analysis of particular research projects. Click +Add Chart to create your first widget. In the creation view, you can choose the chart type, specify the dates you want to include, and add a breakdown to your data.

Once you create your first widget, you can add more via the +Add Chart button in the upper right-hand corner of the screen:

The Research Assistant can answer your question based on data from various sources that you synced to the Research Hub and used in this Research project.

If you add more data to your project and want to include it in the report, click Regenerate. Please note that a report has to be approved for the Regenerate button to appear:

In the Setup tab of your Research Project, you can update the project's name, type, sources, description, and more. Please note that making these changes may regenerate the Report and Insights.