If you use a mailing list in Klaviyo to distribute your surveys, we automatically capture subscribers' first & last name and email address information - so you'll know who responded to your survey! You'll be able to filter survey results by these attributes, too. You can also add any attributes to your survey link that are supported by Klaviyo.
We also record every single answer, even if they don't complete a survey.👍
There are two ways to distribute your survey with Klaviyo:
- Hide the survey link behind a CTA button, or hyperlink
- Embed the first question into Klaviyo email to boost your response rate
Here’s how to set up:
Step 1. Create your survey from the New survey+ button. Select Start from scratch > Send via email or link, pick Klaviyo as the distribution tool and name your survey
❗️But Remember! If you want to embed your survey in an email, first question of your survey needs to be either a single choice, a smiley scale or a Net Promoter Score. If you choose any other type of question as to the first one, we will only provide you with the link to your survey.
Step 3. Customize your survey page in the design tab, by adding your company logo, and changing colors. Make your surveys entirely branded as your own!
Under the settings tab, you can enable other options like multiple responses.
Step 4. Head over to Share tab and decide how you'd like to send your survey.
1️⃣ Send as a direct link
Grab a link to your survey from the Copy Link button, and hide it behind a CTA button, or hyperlink.
2️⃣ Launch in an email
Display its first question directly in the email's body, and start the survey directly from the email. They'll then be redirected to a landing page to take the rest of the survey.
1. Click Get your code, then copy the HTML code.
2. Open your email builder in Klaviyo, go to Email Templates, and pick the template you need.
3. Choose the block where the survey should be placed. Click on "Source" and paste HTML code of your survey in the text field and save it.
Once you've got everything ready, send your email, and get ready to dive into your insights 🚀
📢 We strongly recommend combining it with our Klaviyo integration, to rocket boost your mail campaigns!