You can conduct mobile UX tests and inquire about who your clients on mobile devices are and what are their main pains, needs, and goals during the use of your mobile app.
Find out exactly how your users feel about your app and use that knowledge to change, adapt and improve
Catch negative responses before they appear in app stores reviews and discover what needs improvement
Use contact forms, open-ended questions, and rating systems as additional features of your app
To create a survey for your mobile application:
Step 1: Create a mobile app survey
When you log in to your account, you'll see the panel where you can view all surveys you’ve created - both active and inactive. To create a new survey click on Create new survey.
Pick Mobile app surveys from the menu, and how you'd like to continue creating this survey. There are two options to choose from. You can either 1️⃣ set up a survey of your own (start from scratch) or 2️⃣ select a survey from our templates library (start from template).
To guide you through creating a survey, we are going to create a survey from scratch.
Step 2. Add a new question
Start by adding your first question by selecting one of the question types
You can change the copy of your question by clicking the copy bar, you can also include an introductory text by clicking "add introduction"
Step 3: Set up survey logic
Once you've added all your questions, set up a personalized survey experience using survey logic.
Select the question you'd like to set logic, move on to Logic tab and select the relevant questions you'd like to show your respondents based on their response.
Step 4: Design your mobile survey theme and settings
Adjust your survey's look to your app by playing with the selector tools in the Design tab. Here, you'll find the standard theme for your survey, or create your own theme.
1. To create your own theme, click on the "New theme" button.
2. On the left side, you will see the color selectors for your theme as well as give your theme a name. Name your theme and adjust the colours to your liking.
3. Once you are ready with your template, click Update Theme to save your settings.
4. Once you have finished with the theme set up, click on Settings in the left sidebar for further installation. There you'll see Survey experience and Messages tabs.
Survey experience section allows you to set up your survey appearance. You can switch between dialog and full-screen layout.
Messages tab allows you to change the text of your survey buttons proceeding to the next question for language flexibility.
Frequently asked questions
Can I customize the design with Custom CSS?
Custom CSS is not yet supported on mobile surveys
Can I use the same workspace for multiple mobile apps?
Yes, you can use one workspace for multiple mobile apps on different platforms.
💬 If you have any questions or need help setting up Mobile SDK, feel free to reach our team at email@example.com