Targeting your surveys based on login status enables you to gather insights about the needs of your known or unknown visitors. If you are collecting user_id or email attribute, you will be able to target your surveys based on the log-in status of your users, include or exclude them from certain surveys.

📣 Before we begin: In order to identify your logged-in visitors, you'll need to install id tracking code to your website. You can find the ID capture code under Settings⚙️> Tracking Code, and modify it to match your code structure.

How to install ID tracking code

1. To set up targeting based on login status, head over to Edit > Target > Audience

2. Create a New Audience, then pick Logged-in status under the Add Filter button:

3. Here, pick whether you'd like to include or exclude the visitors based on their login status:

📌Note: You can choose to include or exclude this group of visitors:

4. Once you are ready with your settings, click Create Audience:

💡Tip: You can also add more filters to a specific audience by clicking Add Filter.

❗️Remember! You have to enable the audience in order to display the survey properly!

📌Note: If you have two or more audiences enabled, we trigger the surveys to all enabled audiences.

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