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Target your visitors based on their login status
Target your visitors based on their login status

Show surveys to your logged in or unknown users to identify the needs of each audience

Agnieszka avatar
Written by Agnieszka
Updated over a week ago

Targeting your surveys based on login status enables you to gather insights into the needs of your known or unknown visitors. If you are collecting user_id or email attribute, you will be able to target your surveys based on the log-in status of your users and include or exclude them from certain surveys.

❗️To identify your logged-in visitors, you'll need to install the tracking code and pass the visitor traits to your website. You can find the ID capture code under Settings > Web surveys and modify it to match your code structure.

When you've added the code, you can continue setting up the Target tab. Read on to learn how to do it πŸš€

Set up targeting

1. To set up targeting based on login status, head over to Edit > Target > Audience:

2. Create a New Audience, then pick Logged-in status under the Add Filter button:

3. Here, pick whether you'd like to include or exclude the visitors based on their login status:

πŸ“ŒNote: You can choose to include or exclude this group of visitors:

4. Once you are ready with your settings, click Create Audience:

πŸ’‘ You can also add more filters to a specific audience by clicking Add Filter.

❗️Remember! You have to enable the audience to display the survey properly!

πŸ“Œ If you have two or more audiences enabled, we trigger the surveys to all enabled audiences.

Best practices

Define other filters in your Audience

Show the survey to users from a chosen visit source, visitors speaking a particular language, or using a mobile or desktop device. Learn how to achieve this here.

Set up your website survey's Triggers

From your Survicate Panel, you can choose on which device you want to display the survey and who and how often you will see it and decide on what URLs and when they should appear.

πŸ“ž If you have any questions or need assistance - feel free to reach out to our team via chat or email:

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