This article will guide you through changing the billing info and finding your invoices. You will learn how to change your billing information and where you can find your past invoices and see their status.
How to change the billing info?
1. Go to Settings ➡️ Billing. You can modify invoice information, such as company name and your payment information, and change or add new email addresses to send invoices to.
2. Click Change next to the details you want to update and change the values in the fields.
❗️Please note that the Billing tab appears after subscription activation only for the organization owner and teammates who are allowed to manage subscription and billing. You can read more about user permissions here.
3. Confirm changes with the Update button.
How to find invoices?
Your past invoices are in Settings ➡️ Billing, under Recent invoices.
Here, you can view all your past invoices and download their PDF copy. The status near the invoice value indicates whether the invoice was paid.
Best Practices
Manage your teammate's permissions
Learn more about adding, removing users, and adjusting their permissions.
Manage your subscription directly from the user interface
Upgrade, cancel, or modify your subscription directly from your dashboard.
📞 If you are experiencing issues while changing billing info or downloading your invoices, contact us at support@survicate.com or initiate a chat conversation.



