You can change your profile information by updating your name, email, and photo.
🚀 Customize your account for a more personalized experience.
Change the Name, Email, or Avatar
1. To change your name, email, or avatar image, go to Settings ➡️ Profile and click Change next to your name or email address, or click on the avatar image to change or remove it:
2. In the pop-up window, follow the instructions for the next steps.
💡 To change your email address, you must enter your current password and click Update.
Change your password
1. To change your password, go to Settings ➡️ Account security.
2. Click Change password and in the pop-up window, follow the instructions for the next steps:
💡 Here, you can also enable Two-factor authentication.
FAQ
Why are my name and email marked as "Managed by your identity provider"?
Your organization uses SCIM provisioning with Okta, so your name and email are managed in Okta and can't be changed in Survicate. Ask your IT team to change them in Okta.
Why can't I change my password?
If you sign in only through SSO, for example as a teammate added through SCIM provisioning, you don't have a Survicate password to change.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat or email: support@survicate.com.