This might happen when you are signing up to Survicate and creating a new organization within Survicate, instead of joining the account you were invited to. As a result, you will not be able to see the surveys created by your colleagues and your company will have multiple organization accounts instead of having all the users within one company's account.

In order to have all the users in one organization account, the administrator should add a new user in Settings > Users and select Add User.

The new user will receive the email invitation and need to click "Join Survicate" to create a new user within an existing organization.

You can find more information on adding and managing users in this article.

📞 If you have any questions or need help with your survey, feel free to reach out to our team at support@survicate.com or strike up a chat conversation!

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