Respondents' answers are stored in the Survicate database. The databases are available to some of the developers employed at Survicate. However, these are not direct access. Access to particular data would require additional technical means.
Another aspect is access to your survey results at the system level for Survicate support employees. Customer Support team may access the data collected in the customer's account, however, after obtaining the customer's consent.
Also, please note that our tool is based on the AWS infrastructure (servers in Ireland). The formal contractor of Survicate is Amazon Web Services EMEA SARL.
Learn more
🚀 Check the Legal & Security section to learn about Survicate's Application security, Infrastructure security, and what makes us GDPR compliant.
💬 If you encounter any security-related issues, such as phishing, please reach out to us at security@survicate.com. For other inquiries, please contact our team at support@survicate.com or start a chat 👉.