JavaScript triggers allow you to display a survey after clicking a button or encountering any JavaScript events on your website or app. This allows you:

  • Target users that added a specific product to their basket or used a coupon in the cart, so you can increase a conversion rate and increase your sales,

  • Show survey on a specific section of your dashboard/app to inquire about your user's experience,

  • Add a specific button in the navigation of your apps, to call the feedback dialog.

How to use these triggers?

You need to start a specific script upon an action:

_sva.showSurvey(id, options);

Where id is a survey ID, visible in the URL when you Edit a survey, after surveys/:

Options are a parameter used to specify the display details. 

Please ask a developer to install these triggers-  it should take just a few minutes of their work. To make sure it works properly provide them with:
JavaScript documentation

ℹ️If you choose to display a survey using JavaScript you don't have to set up the targeting. However, if you have the targeting set up, the widget will be displayed while conditions are met OR on the JavaScript event.
If you are willing to only use JavaScript targeting, you can choose to disable automatic targeting

💡Tip: You can also target your visitors by creating custom visitor segments for more precise sampling: Targeting your visitors with custom segments

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