We're introducing a Survicate & ActiveCampaign native app.
You can use this integration without leaving ActiveCampaign User Interface to:
Access a list of Survicate surveys without leaving ActiveCampaign;
Select which AC fields you'd like to flow survey responses into directly in ActiveCampaign;
Create a new contact in ActiveCampaign when someone fills out a Contact Form survey.
In this article, you will learn how to connect integration step-by-step directly via a built-in app, so the connection between ActiveCampaign and Survicate is seamless.
If you wish to connect and set the integration inside Survicate's dashboard, you can check our guide about default, direct integration.
📌 Before connecting the integration, make sure your respondents will be recognized. It's necessary to collect respondents' information in order to pass data to the correct ActiveCampaign contact.
How to set up the Survicate native app
1. Log in to ActiveCampaign and go to Apps. Search for Survicate surveys and select the app.
2. Click on Add an account and select Survicate workspace that you'd like to connect with ActiveCampaign via a native app.
3. You will see a new page. If you have more than one Survicate workspace, pick the one that should be connected to ActiveCamapaign, and click Allow.
4. That's it! The integrated workspace should appear under Connected Accounts in ActiveCampaign.
How to use the Survicate native app
1. Each survey available on the integrated Survicate workspace is available in ActiveCampaign as a resource. Select the survey you'd like to configure by clicking on its name.
2. Now, you need to set up the required field so Survicate can send survey responses to ActiveCampaign.
❗️Please always set up the required field as Email ➡️ Email. Otherwise, the integration won't work.
3. Now, decide which ActiveCampaign user fields you'd like to send survey responses to.
Click on Add field mapping to sync more questions:
You can sync all questions' answers to ActiveCampaign, or just some of them.
Mapping the Contact Form question
If your survey has the Contact form question, you can feed respondents' details into ActiveCampaign fields. Make sure you follow the setup below.
Survicate email field should always be mapped into the ActiveCampaign email field under the required fields. The rest of the details should be mapped into the corresponding ActiveCampaign fields under additional fields.
If an existing user answers your survey and provides new contact details, we'll update their ActiveCampaign profile. If a new user answers your survey, we'll create a new contact in ActiveCampaign.
4. Save the changes, send out your survey, and watch survey responses come into ActiveCampaign profiles. 🚀
📞 If you have any questions about setting up ActiveCampaign integration - feel free to reach out to our team via chat or email: support@survicate.com.
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