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Why am I getting anonymous responses?
Why am I getting anonymous responses?

Why my responses are not identified? How to gather respondents information?

Eylül avatar
Written by Eylül
Updated over a week ago

Depending on how you are distributing your surveys, there are different actions you need to take to collect your respondents' emails, names, and other information.

📧 If you are distributing your surveys via an email or link:

💬 If you are distributing your surveys on your website or in-product:

📱 If you are distributing your surveys on your mobile (Android/iOS) application:

  • In order to identify your app users, you will need to pass user traits from your app to Survicate: IOS, Android, and React Native. Once you've passed these traits, you'll be able to see these traits in your survey answers and export. You'll be able to also filter based on these traits.

📞 If you have any questions or need further assistance - feel free to reach out to our team via chat or email: support@survicate.com

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