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A collection of the commonly asked questions.

What are the question and answer limits in my survey?

How many questions and answer choices can I add to my survey?

Make sure your respondents are not skipping any questions - make your questions required

How to make questions mandatory?

Can I upload or import a survey?

Clear survey answers and start from zero – Resetting survey stats

How to duplicate (clone) a survey?

Migrate a survey from one workspace to another

How to move surveys between workspaces?

Remove a survey, delete all survey responses

How to delete a survey?

Can I restore my deleted survey?

Learn how editing a survey can influence its Analysis

What happens when I delete a question or answer option in my survey?

Not sure whether to pick Visitors or Users for your survey? Choose the right audience type with one question.

What audience type should I choose?

Setting up your survey

"This survey is currently unavailable" message explained

Why does my survey show it's unavailable?

Why can't my respondents upload a file?

Running Survicate surveys on HTTP or HTTPS

Does Survicate work on HTTPS sites?

Does my survey work on mobile devices?

Does ad block prevent surveys from appearing?

Are website surveys visible to AdBlock users?

What’s the weight of the Survicate Tracking Code?

Will Survicate slow down my website?

What is the system requirement to take a Survicate survey?

What browsers do you support?

What counts as a visit?

Possible causes and fixes for surveys collecting more responses than expected

Why is my survey collecting more responses than it should?

Agnieszka

Collecting feedback

​What is a response? How is response limit counted?

What counts as a response?

Why my responses are not identified? How to gather respondents information?

Why am I getting anonymous responses?

Analysing survey results

Remove your account, delete your information

How can I delete my account?

Where can I find my workspace key?

Account

What’s your refund policy?

Subscription management

Health Insurance Portability and Accountability Act compliance

Is Survicate HIPAA compliant?

Learn how Survicate handles cookies and what data is stored in Local Storage

What sort of cookies does Survicate use?

Is Survicate DORA compliant?

Security

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Survicate Agency Partner Program

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Survicate Partner Program

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Volume, creators and topics for your company.

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AI topics

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

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