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A collection of the commonly asked questions.

What are the question and answer limits in my survey?

How many questions and answer choices can I add to my survey?

Make sure your respondents are not skipping any questions - make your questions required

How to make questions mandatory?

Can I upload responses to a Survicate survey?

Can I upload or import a survey?

Clear survey answers and start from zero – Resetting survey stats

How to duplicate (clone) a survey?

Migrate a survey from one workspace to another

How to move surveys between workspaces?

Remove a survey, delete all survey responses

How to delete a survey?

Can I restore my deleted survey?

Learn how editing a survey can influence its Analysis

What happens when I delete a question or answer option in my survey?

Setting up your survey

"This survey is currently unavailable" message explained

Why does my survey show it's unavailable?

Running Survicate surveys on HTTP or HTTPS

Does Survicate work on HTTPS sites?

Does my survey work on mobile devices?

Does ad block prevent surveys from appearing?

Are website surveys visible to AdBlock users?

What’s the weight of the Survicate Tracking Code?

Will Survicate slow down my website?

What is the system requirement to take a Survicate survey?

What browsers do you support?

What counts as a visit?

Agnieszka

Collecting feedback

​What is a response? How is response limit counted?

What counts as a response?

Why my responses are not identified? How to gather respondents information?

Why am I getting anonymous responses?

Analysing survey results

Remove your account, delete your information

How can I delete my account?

Where can I find my workspace key?

Account

What’s your refund policy?

Subscription management

Health Insurance Portability and Accountability Act compliance

Is Survicate HIPAA compliant?

What does Survicate store in Local Storage?

What sort of cookies does Survicate use?

Security

Learn about our Partner Programs and their benefits. Join the right Program, become our Partner, and get rewarded for recommending Survicate

Survicate Partner Program

Paulina Hryniewicz

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Find answers and get help from Intercom Support and Community Experts

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