Setting up your survey
How many questions and answer choices can I add to my survey?
What are the question and answer limits in my survey?
Written by Vlada
Updated over a week ago
Updated over a week ago
How to make questions mandatory?
Make sure your respondents are not skipping any questions - make your questions required
Written by Eylül
Updated over a week ago
Updated over a week ago
Can I upload or import a survey?
Can I upload responses to a Survicate survey?
Written by Vlada
Updated over a week ago
Updated over a week ago
How to duplicate (clone) a survey?
Clear survey answers and start from zero – Resetting survey stats
Written by Eylül
Updated over a week ago
Updated over a week ago
How to move surveys between workspaces?
Migrate a survey from one workspace to another
Written by Eylül
Updated over a week ago
Updated over a week ago
How to delete a survey?
Remove a survey, delete all survey responses
Written by Vlada
Updated over a week ago
Updated over a week ago
Can I restore my deleted survey?
Recover removed survey
Written by Eylül
Updated over a week ago
Updated over a week ago
Collecting feedback
Why does my survey show it's unavailable?
"This survey is currently unavailable" message explained
Written by Eylül
Updated over a week ago
Updated over a week ago
Does Survicate work on HTTPS sites?
Running Survicate surveys on HTTP or HTTPS
Written by Tom
Updated over a week ago
Updated over a week ago
Does my survey work on mobile devices?
Are Survicate surveys mobile responsive?
Written by Vlada
Updated over a week ago
Updated over a week ago
Are website surveys visible to AdBlock users?
Does ad block prevent surveys from appearing?
Written by Vlada
Updated over a week ago
Updated over a week ago
Will Survicate slow down my website?
What’s the weight of the Survicate Tracking Code?
Written by Vlada
Updated over a week ago
Updated over a week ago
What browsers do you support?
What is the system requirement to take a Survicate survey?
Written by Eylül
Updated over a week ago
Updated over a week ago
What counts as a visit?
What is a session, how long is a session
Written by Vlada
Updated over a week ago
Updated over a week ago
Analysing survey results
What counts as a response?
What is a response? How is response limit counted?
Written by Vlada
Updated over a week ago
Updated over a week ago
How recent responses are included in the analysis?
Data retention policy
Written by Vlada
Updated over a week ago
Updated over a week ago
What time zone are CSV and XLS reports set at?
Data export time zone
Written by Tom
Updated over a week ago
Updated over a week ago
Why am I getting anonymous responses?
Why my responses are not identified? How to gather respondents information?
Written by Eylül
Updated over a week ago
Updated over a week ago
Account
How can I delete my account?
Remove your account, delete your information
Written by Eylül
Updated over a week ago
Updated over a week ago
Where can I find my workspace key?
How to locate your workspace key
Written by Vlada
Updated over a week ago
Updated over a week ago
Subscription management
What will happen if I reach my response limit?
Survicate plan limits, subscription responses usage
Written by Eylül
Updated over a week ago
Updated over a week ago
What’s your refund policy?
Plan cancellation and refund
Written by Eylül
Updated over a week ago
Updated over a week ago
Security
Is the data transferred from my website secure?
Survicate's HTTPs Encryption
Written by Tom
Updated over a week ago
Updated over a week ago
Which domains does Survicate JavaScript connect with?
Content Security Policy
Written by Vlada
Updated over a week ago
Updated over a week ago
Is Survicate HIPAA compliant?
Health Insurance Portability and Accountability Act compliance
Written by Eylül
Updated over a week ago
Updated over a week ago
What sort of cookies does Survicate use?
What does Survicate store in Local Storage?
Written by Vlada
Updated this week
Updated this week