Survicate Help Center

Use cases and best practices

Learn how to use Survicate for your goals, tips and best practices from the team

12 articles in this collection
Written by Eylül and Agnieszka

15 Ways to Act on Any Kind of Customer Feedback After You Get It

Best practices to close customer feedback loop, with Survicate insider tips

Written by Eylül
Updated over a week ago

Attribute recalling use cases and best practices

Find out how to make your surveys more respondent-friendly by customizing them with personal information

Written by Agnieszka
Updated over a week ago

How to get more people to take a survey - maximizing response rate

What is a response rate, and best practices to increase it

Written by Agnieszka
Updated over a week ago

Surveys for Customer Experience

A comprehensive guide to NPS surveys

What is NPS, how it's calculated and what are the best practices to conduct NPS surveys

Written by Eylül
Updated over a week ago

How to use surveys for Customer referrals

Learn how to use survey to get more business reviews, testimonials, case studies and social mentions.

Written by Eylül
Updated over a week ago

5 Surveys to Measure Customer Service Performance with Survicate

Evaluating customer service satisfaction using Survicate surveys

Written by Eylül
Updated over a week ago

How to Increase Customer Retention with Survicate Surveys

5 unbelievably easy to setup Survicate surveys you can use to instantly improve your customer retention rate

Written by Eylül
Updated over a week ago

CSAT surveys: a comprehensive guide

Learn what are CSAT surveys, how to create a CSAT survey, tips, and best practices from the team.

Written by Eylül
Updated over a week ago

Surveys for Product Experience

Using surveys for website optimization

Learn about best practices and use cases of using surveys to enhance your website pages, increase conversion, usability and site experience.

Written by Eylül
Updated over a week ago

Using market research surveys to validate your product strategy

Learn how you can benefit from running market research survey and make better product decisions to thrive on the market

Written by Eylül
Updated over a week ago

Measuring your product market fit

Learn how to measure your product-market fit and act on the findings

Written by Eylül
Updated over a week ago

How to use surveys to increase Ecommerce sales

Learn how to use surveys to increase your e-commerce sales, reduce cart abandonment and evaluate your brand

Written by Eylül
Updated over a week ago