Tl;dv integration allows you to synchronize your meeting transcripts to Survicate with a single click.
Read on to learn how you can transfer tl;dv meeting transcripts to Research Hub! 🚀
Connect tl;dv with Research Hub
Navigate to Hub in your Survicate Panel ➡️ Data Sources ➡️ Integration ➡️ tl;dv ➡️ Connect.
Click Connect in the top-right corner of the next page.
🔑 You will be asked to input your API Key, which you can find in tl;dv ➡️ Settings ➡️ API keys.
After connecting the integration, enable the automatic synchronization of tl;dv meeting transcripts to Research Hub and click Save.
You can decide whether to collect your meeting transcripts from the moment of connection or to pass on past meeting transcripts as well. Just select a time frame for importing past calls and click Import.
After choosing to import past meeting transcripts, you will start them to the Research Hub right away. You can watch the count increase directly in the integration box as past transcriptions are imported, so you always know how much data is available before you run your first project.
💡 The Last year option will import reviews from the last 365 days.
Using Research Hub
Now that you have synced tl;dv meeting transcripts to Research Hub, you can use this feedback as a source in any Project. Research Hub's AI will analyze it alongside feedback from your other connected sources to:
surface key themes and trends across your feedback;
identify issues and concerns reported by customers;
generate a ready-to-review report summarizing findings and conclusions.
Run a Project
To put this feedback to work, start a Project. Give it a research question, select this integration as one of your sources, and click New Research Project.
A Research Project is a focused analysis built around a specific research question. You define the question, choose which feedback sources to include, and run the analysis on your terms.
Select tl;dv meeting transcripts when setting up a project, letting the AI synthesize patterns from real customer/lead calls into your reports.
Every insight from your tl;dv calls links back to the exact quote it came from.
💡 To get the most out of it, pair tl;dv with other sources in the same project so the AI can find themes that appear across multiple channels, which makes your findings more convincing when presenting to your team.
Once your report is generated, Research Hub surfaces AI-discovered insights based on the patterns found across your sources. From there, you can select any specific insight to track it over time.
Add more feedback
At any point, click Data to connect another source. If you haven't uploaded transcription or files before navigate to the Research Hub ➡️ Data Source to upload new data after that you can use in your running research.
Check out this section of our Help Center to read more about feedback sources available in Research Hub.
Ask Research Assistant
Research Hub comes with a Research Assistant that can answer questions about your feedback directly. Open it inside a Project and it will already know your research goals and the sources you've selected - no need to explain the context each time.
Ask it to surface themes from your uploaded feedback, compare it with other sources, or dig into a specific finding from your report.
Analyze with Dashboard
In the Dashboard tab, you can create custom charts and dashboards within your Research Project. These charts and dashboards are specific to the feedback and analysis of particular research projects. Click +Add Chart to create your first widget. In the creation view, you can choose the chart type, specify the dates you want to include, and add a breakdown to your data.
Once you create your first widget, you can add more via the +Add Chart button in the upper right-hand corner of the screen:
❗ If you want to use the Insights Breakdown, please note that only the tracked insights will be included.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat or email: support@survicate.com.
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