Amplitude integration
How to send survey responses as Amplitude events
Sergey avatar
Written by Sergey
Updated over a week ago

With Amplitude integration, you can create a report allowing you to monitor results from active Website or in-product and Mobile surveys in your favorite analytics tool. You'll see survey responses appearing in Amplitude as events triggered by your users.

  • survey responses are sent to Amplitude as events in real time;

  • works with all survey types run by Survicate;

  • handy for people who use Amplitude for collecting and analyzing data.

How to enable integration with Amplitude

๐Ÿ“Œ Please note if you want to enable the integration on website surveys, you need to have Amplitude API installed on your website before setting up the integration.

Navigate to Integrations, search for Amplitude, and click on it to move on to the setup:

On the next page, click Configure:

You'll be taken to the Settings tab to provide the Project API Key and Endpoint Region from your Amplitude account.

After providing the required data, click Connect.

After you collect new responses, you will see survicate_survey_answered event in Amplitude.

You will be able to group your data by the following Event Properties.

type: Question type

survey_name: Name of the survey

question_name: Name of the question

question_introduction: Introduction message in the question

question_id: Unique ID of the survey's question

integrationID: Value is always "survicate"

answer: Answer given

Best practices

Assigning survey responses to Amplitude user profiles

If you'd like to associate the response in Amplitude with a specific user ID, you can pass the user_id property along with someone's response to Survicate for Email/Shareable link surveys and for Website or in-product surveys.

Create cohorts based on user satisfaction

Send CSAT or NPSยฎ responses to Amplitude to create cohorts of either dissatisfied or satisfied users.

When done, you can track down the activation or user behavior among these groups to understand what made them answer that way.

Get a detailed view behind qualitative feedback

Ask users for product or feature ideas. Or simply allow them to pick one feature that should be built next.

Analyze results both in Survicate and Amplitude to have a better understanding of the background behind feature requests.

Measure release performance

Ask users about their satisfaction with the release. Combine answers with the release or application versions users use to get a better understanding of how each version of the application performs.

๐Ÿ“ž If you have any questions about setting up the Amplitude integration - feel free to reach out to our team via chat or email: support@survicate.com

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