This article will guide you through enabling Two-factor authentication on your profile. Two-factor authentication (2FA) adds a layer of security to your account and protects it against unauthorized access if your password is stolen.
After you set up two-factor authentication, you'll sign in to your account in two steps using your password and Google Authenticator code.
Turn on Two-Factor authentication
2. Download the Google Authenticator app on your mobile device (It's a recommended way, but you can try other authenticators).
3. Open your authenticator app, and scan the QR code on the screen. Upon scanning the code, your authenticator app will provide you with a one-time code. Enter the code to Survicate and click Continue.
4. After you have Validated the code, we will provide you with a recovery code.
After saving your code, click Enable.
5. Upon a login attempt to your profile, we will ask you to provide the authenticator code before logging in. Your account is two times secure! 🛡️
How to disable 2FA on my profile
If you are logged in to your profile, you can disable 2FA anytime from Profile & Password by clicking on Disable Two Factor Authentication.
I have lost access to my authenticator app. What can I do?
If you have lost access to your authenticator app, please head on to the signing page and enter your credentials: https://panel.survicate.com/#/signin.
In the second step, where you are asked for the authentication code, click on Enter a recovery code.
Paste in the recovery code here, and then you can disable 2FA.
Adjust permissions of existing users
Learn more about users' permissions, so you can separate teams and customize which data can be accessed by each of them.
Set up Single Sign-On configuration
Control access to your organization account and protect data thanks to enabling SSO configuration.