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Setting up your survey
How to make questions mandatory?
How to make questions mandatory?

Make sure your respondents are not skipping any questions - make your questions required

Eylül avatar
Written by Eylül
Updated over a week ago

Some question types are mandatory by default, so it's not possible for respondents to skip them.

The information below is relevant for Website or in-product and Email or Shareable link survey.

In Mobile and Intercom Messenger surveys, mandatory questions may be different.

The following questions are required:

  • Single answer selection (in Email or Shareable link surveys)

  • Multiple answer selection (in Email or Shareable link surveys)

  • NPS® (Net Promoter Score)

  • Smiley Scale

  • Survey Invitation

  • Rating question

  • Matrix question

The following question types have the requirement selectable

(can be made non-mandatory):

  • Text Answer question

  • Contact form question

  • Date question

  • Dropdown list question

  • Single answer selection (in Website or in-product surveys)

  • Multiple answer selection (in Website or in-product surveys)

Text answer, Date and Dropdown questions

To make Text, Date, or Dropdown questions mandatory, go to the Settings of the question and enable the Answer required option:

Contact form question

To make a Contact form question required, click on the ⭐ star icon next to the field you'd like to make required:

💡 When a Consent checkbox is added to a Contact form question, it becomes mandatory.

📞 If you have any questions or need further assistance - feel free to reach out to our team via chat or email: support@survicate.com

Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

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