Some question types are mandatory by default, so it's not possible for respondents to skip them.
Website or in-product and Email or Shareable link surveys
The following questions are always required:
Welcome message
Matrix question
The following question types have the requirement selectable
(can be made non-mandatory):
Text Answer question
Single answer selection
Multiple answer selection
Dropdown list
Smiley scale
Rating scale
NPS® (Net Promoter Score)
Contact form question
Date question
Mobile app surveys
The following questions are always non-mandatory:
Welcome message
Date question
Thank you screen
The following question types have the requirement selectable
(can be made non-mandatory):
Text Answer question
Single answer selection
Multiple answer selection
Smiley scale
Rating scale
NPS® (Net Promoter Score)
Contact form question
Matrix
❗️Available in SDKs starting from version 5.4.0.
How to make a question mandatory
To make a question mandatory, go to the Settings of the question and enable the Answer required option:
This applies to the above listed question types, apart from Contact form.
❗️ If a question didn’t have the Submit button, and then was set as non-required, we’ll enable the Submit button so that a respondent can move forward without answering the question.
To make a Contact form question required, click on the ⭐ star icon next to the field you'd like to make required:
💡 When a Consent checkbox is added to a Contact form question, it becomes mandatory.
All mandatory questions are marked with Answer required text, which you can adjust in the Message for mandatory questions field in survey settings:
📞 If you have any questions or need further assistance - feel free to reach out to our team via chat or email: support@survicate.com
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.