Some question types are mandatory by default, so it's not possible for respondents to skip them.
The information below is relevant for Website or in-product and Email or Shareable link survey.
In Mobile and Intercom Messenger surveys, mandatory questions may be different.
The following questions are always required:
Welcome message
Matrix question
The following question types have the requirement selectable
(can be made non-mandatory):
Text Answer question
Single answer selection
Multiple answer selection
Dropdown list
Smiley scale
Rating scale
NPS® (Net Promoter Score)
Contact form question
Date question
Text answer, Date and Dropdown questions
To make Text, Date, or Dropdown questions mandatory, go to the Settings of the question and enable the Answer required option:
If a question didn’t have the Submit button, and then was set as non-required, we’ll enable the Submit button so that a respondent can move forward without answering the question.
Contact form question
To make a Contact form question required, click on the ⭐ star icon next to the field you'd like to make required:
💡 When a Consent checkbox is added to a Contact form question, it becomes mandatory.
📞 If you have any questions or need further assistance - feel free to reach out to our team via chat or email: support@survicate.com
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.