To install Survicate on your website follow one of the following 2 methods (choose whichever one you prefer – both are valid):

  1. Install while launching your survey

  2. Account-level installation

1) Install while launching your survey

Go to the Launch tab of your survey and choose to Install with Google Tag Manager.

Click on Install Now from the Google Tag Manager One-Click Installation window.

Pick your GTM account, container and workspace from the list when a modal window appears.

2) Account-level installation

Go to Settings > Web surveys > Install with Google Tag Manager:

You will see the modal window with One-Click Installation:

Choose your account, container, and workspace, the rest will be covered automatically.

Frequently asked questions

I see the error: "We couldn’t publish your tracking code" while installing with GTM

If you have multiple workspaces, it's possible the tracking code for another workspace is already added to the GTM container. In this case, please create a new GTM container and select it during the installation.

Can I add your tracking code with the Survicate Widget available in Google Tag Manager?

This way of implementing tracking code is still being developed. Currently, we are not able to support troubleshooting caused by using GTM Survicate Widget. It's recommended to use manual installation or One-Click Installation described above.

Did this answer your question?