To customize your survey to the next level, you can add an image to your survey question to bust it up. You can do this in two ways:

  • Upload the image from your device;

  • Add image with HTML tag.

📌 Please note that this feature is not available for Intercom messenger & Mobile SDK surveys.

Table of content:

Upload the image from your device

You can add an image to the Welcome message in email and link surveys by going to Settings > Add image and upload or drag & drop an image.

❗ Note that only files under 2MB are supported.

Add image with HTML tag

You can also add images to the questions or intro message with HTML. While using this method, it's not possible to add the file from your device. You can upload your picture to the Internet by using image hosting and paste the link in the HTML tag.

To add an image, insert the following code to the question, introduction or answer field:


You can also change the size of the image by adding width and height attributes:

<img src="INSERT A LINK TO YOUR IMAGE HERE" width="500" height="600">

❗You can also add images to your question's answers in the same way as above. We support it in Single answer selection, Multiple answer selection, and Ranking answer questions.

Best practices

Customize your survey design

Design your survey look and colours to make your survey stand out and match your brand.

Personalize your survey template

Learn how to design your survey and adjust the template to suit your brand.

📞 If you have any questions - feel free to reach out to our team via chat or email:

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