Connect Survicate to your AI assistant so it can access the feedback data stored in your workspace directly from your Claude chat.
In this article, we'll go through:
what you'll need before connecting,
how to connect (and disconnect) the Survicate MCP to Claude,
how to make the most of the connection.
💡 New to Survicate MCP? Start with What is Survicate MCP?
Connect the Survicate MCP
In Claude, the Survicate MCP can be added as a Custom MCP.
1. The Claude account Owner (or the admin with sufficient rights in your organization) needs to add it first, by going to Organization Settings ➡️ Connectors ➡️ Add ➡️ Custom ➡️ Web.
The URL to authenticate the MCP is:
https://mcp.survicate.com/
2. Once it's added at the organization level, individual members can go to Customize ➡️ Connectors and connect the Survicate MCP themselves.
Each user will be prompted to confirm their login in Survicate. This is to ensure they have access to the correct data, surveys, feedback, and more.
Using the Survicate MCP in Claude
Now that you have Survicate MCP enabled in Claude, you can start asking Claude questions about your customers, their feedback, and draft new surveys without leaving the conversation
You can ask Claude to use a specific tool, or include a vague reference to survey or Survicate feedback, and Claude will ask if you want to use your newly connected Survicate MCP.
Check out more use case ideas here and make the most out of this connection!
Manage or disconnect the MCP
1. To disconnect the connector as an individual user:
Go to Customize ➡️ Connectors ➡️ Connected
Find the Survicate MCP in your list
Click on it, then look for a Disconnect or Remove button.
This disconnect removes your personal connection.
2. To disconnect the connector for the whole organization:
If you're an Owner and want to remove the custom Survicate MCP Connector for the whole organization (not just yourself), go to Organization Settings ➡️ Connectors, find the connector there, and remove it.
💡Check out our Survicate MCP FAQ article to find answers to the most common questions about this feature.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat or email: support@survicate.com.