Connect Survicate to your AI assistant so it can access the feedback data stored in your workspace directly from your ChatGPT chat.
In this article, we'll go through:
what you'll need before connecting,
how to connect (and disconnect) the Survicate MCP to ChatGPT,
how to make the most of the connection.
💡 New to Survicate MCP? Start with What is Survicate MCP?
Connect the Survicate MCP
You can add the Survicate MCP from the ChatGPT App Store, or set it up manually as a custom app.
From the ChatGPT App Store (recommended)
Go to Survicate MCP on the ChatGPT App Store and click Add.
Follow the Survicate sign-in and approval steps.
You’ll be prompted to Try in chat. Click it to use the Survicate MCP plugin in ChatGPT.
🚀 That’s it, Survicate is connected!
Manual setup (custom app)
In ChatGPT, the Survicate MCP can be added as a Custom MCP.
1. The ChatGPT account Owner (or the admin with sufficient rights in your organization) needs to add it first, with the below steps:
go to Settings ➡️ Security and login and turn on Developer mode,
create a new app, give it a name (for example Survicate MCP), paste the URL
https://mcp.survicate.com/, and select OAuth as the authentication method,
authorize Survicate: ChatGPT should open a Survicate login window, where you can sign in and approve access to the correct workspace. If the list of actions is empty, refresh it after logging in, and you should see the Survicate tools appear,
test the app (that is saved as a draft, visible only to you) - open a new chat, enable Survicate MCP from the tools picker, and ask a question about your surveys or feedback,
if it works as expected, click Publish to make the Survicate MCP available to everyone in your workspace.
2. Once it's added at the organization level, individual members can go to Customize ➡️ Plugins and find the Survicate MCP:
Then, click on the + sign to continue to connect your Survicate workspace:
Each user will be prompted to confirm their login in Survicate. This is to ensure they have access to the correct data, surveys, feedback, and more.
📌 To connect the Survicate MCP, you need a Survicate account with the User, Admin, or Owner role. Teammates with the Guest role can’t connect. Check your role in Settings ➡️ Teammates, or ask your Survicate Owner or Admin to change it. Learn more about user roles.
Using the Survicate MCP in ChatGPT
Now that you have Survicate MCP enabled in ChatGPT, you can start asking ChatGPT questions about your customers, their feedback, and draft new surveys without leaving the conversation
You can ask ChatGPT to use a specific tool, or include a vague reference to survey or Survicate feedback, and ChatGPT will ask if you want to use your newly connected Survicate MCP.
Check out more use case ideas here and make the most out of this connection!
Manage or disconnect the MCP
To manage or disconnect the Survicate MCP plugin:
Go to Customize ➡️ Plugins
Find the Survicate MCP in your list
Click on it, then look for the Manage or Uninstall button:
💡Check out our Survicate MCP FAQ article to find answers to the most common questions about this feature.
📞 If you have any questions or need assistance - feel free to reach out to our team via chat or email: support@survicate.com.