Screenshots are a simple way to make your feedback clear and helpful. They’re especially useful when reporting bugs or giving detailed input.
📌This feature is only available on some plans for website and in-product surveys, as well as specific question types:
Haven’t created your website survey yet? Check out our article for guidance!
Add a screenshot button to your question
To enable the screen capture option for your question, navigate to Settings for the selected question and activate the Screenshot button.
Please note it's not possible to test this feature in the preview mode.
Take a screenshot
To share a screenshot, respondents have two options:
Partial screen capture: click the screenshot icon next to the question's Submit button, drag to select the desired area, and click Save.⬇️
Partial screen capture: click the screenshot icon next to the question's Submit button, drag to select the desired area, and click Save.⬇️
Full-screen capture: click the screenshot icon and then click Save. ⬇️
Full-screen capture: click the screenshot icon and then click Save. ⬇️
Both options ensure the screenshot is properly attached to the response once the Save button is clicked.
To change the screenshot, the respondent can easily click on the previous attachment to delete it and take a new one.
Only the answer can be set as mandatory. Attaching a screenshot is optional and is not required when submitting a question.
It's possible to add one screenshot per question.
The border color can be adjusted if needed.
Analyze answers with a screenshot
The attached screenshot will show
as a link in Individual responses and can be viewed in a separate tab:
in the overall results, if the answer contains any text in it (e.g., a comment or a text question input):
Best practices
🔎 Target your survey on a specific page, making it easier to gather focused feedback and identify areas for improvement.
📞 If you have any questions or need help installing the Survicate tracking code on your website - feel free to reach out to our team via chat or email: support@survicate.com.