Learn how the Survicate x Intercom integration can improve your feature development!
This article will provide you with valuable tips for utilizing Survicate surveys and Intercom integration to take your feedback-collection to the next level.
It may be worth contacting your customers to inquire about any missing features that could improve your product's functionality.
Consider sending out an Intercom Messenger survey to gain insight into what your customers would like to see in the future or if they feel any features are lacking:
Here are some example survey questions you can ask your customers:
Hey there! 👋🏼
We're excited to hear your thoughts! What features do you think would make our product even better? We value your input and want to ensure we meet your needs.
Thanks for your help!
Hey [name] 👋🏼
I was wondering if you could give me some feedback on the features of our product.
We're always looking to improve and make sure we're meeting the needs of our customers. Any thoughts you have would be greatly appreciated.
Thanks!
Target the survey to users who are just starting to use your tool, to find out how easy to use it is, and another survey to customers who've been with you for a while, as they may have a lot of insights to share!