With Apple App Store as your Feedback Hub Source, you can automatically import your App reviews, making sure no feedback is lost in a process. With App Store integration, you can:

  • automatically tag notes coming from the App Store;

  • categorize feedback: all notes will be labeled with the App Store logo;

  • act on feedback, as we send the username of a person leaving the review.

Table of content:

  1. How do you connect your App Store with Feedback Hub?

  2. Best practices

How do you connect your App Store with Feedback Hub?

1. Go to your Inbox Sources:

2. Choose App Store from the list of your sources:

3. Connect your App Store:

4. Here, you can set up your Source. Please go to your App page in the App Store and paste the link to it into the textbox.

You can decide whether you want to collect your reviews from the moment of installation or you want to pass all the past reviews as well. Just enable or disable the Import past reviews toggle.

Best practices

Pass Intercom conversations as Feedback Hub notes

Import your Intercom conversations to Feedback Hub, making sure no feedback is lost in a process, or categorize feedback with the Intercom logo.

Create Feedback Hub notes from your Email Inbox

Pass messages from your inbox directly to your Feedback Hub into separate messages to see the whole context feedback was given in.

Send Slack conversation as Feedback Hub

Send important parts of conversations with a single click.

Use Zapier to create Notes in Feedback Hub

To store all insights collected from multiple sources in one place.

📞 If you have any questions or need assistance - feel free to reach out to our team via chat or email: support@survicate.com

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