# Survicate Help Center

> Hi {{first\_name|fallback:"there"}}! How can we help you today?

## Create surveys

- [Getting started: how to launch my first survey](https://help.survicate.com/en/articles/7874661-getting-started-how-to-launch-my-first-survey.md): Learn all the important information needed to start your first survey campaign
- [How to create a survey?](https://help.survicate.com/en/articles/3933622-how-to-create-a-survey.md): Learn how create your first survey and find out about the different types of surveys
- [Create surveys using templates](https://help.survicate.com/en/articles/6056792-create-surveys-using-templates.md): Learn how to set up a new survey with ready-to-use templates
- [Question Library](https://help.survicate.com/en/articles/6967879-question-library.md): Browse a bank of ready-to-use questions to quickly create an effective survey
- [AI Templates Library](https://help.survicate.com/en/articles/8355057-ai-templates-library.md): Discover how to find the right survey template easily.
- [AI follow-up questions to text answer question](https://help.survicate.com/en/articles/10841955-ai-follow-up-questions-to-text-answer-question.md): Collect deeper insights with less effort.
- [Create surveys with AI](https://help.survicate.com/en/articles/8538877-create-surveys-with-ai.md): Learn how to create well-crafted surveys using AI
- [Intercom Messenger surveys](https://help.survicate.com/en/articles/3935537-intercom-messenger-surveys.md): Create a survey to run with Intercom Chat, send it via outbound messages or right from inbox
- [Braze In-App Message surveys](https://help.survicate.com/en/articles/11087508-braze-in-app-message-surveys.md): Create a survey to run via Braze In-App Messages, add it to your Braze campaign and share with your users
- [How can I preview my survey?](https://help.survicate.com/en/articles/3934145-how-can-i-preview-my-survey.md): Test out your survey's look and feel before sending them out to your respondents
- [Design your survey look and colors](https://help.survicate.com/en/articles/3934148-design-your-survey-look-and-colors.md): Learn how to navigate in the Design tab, and alter your survey design to match your brand
- [Add an introduction text to your question](https://help.survicate.com/en/articles/3934093-add-an-introduction-text-to-your-question.md): What is question introduction and how to use it
- [Style your survey questions, introduction, and answer text](https://help.survicate.com/en/articles/4057212-style-your-survey-questions-introduction-and-answer-text.md): Using HTML tags you can add hyperlinks; change text size, make the text bold, or italic, or add an indent to your survey.
- [Use Bold, Italics, Hyperlinks, and Line breaks in your survey questions](https://help.survicate.com/en/articles/6161464-use-bold-italics-hyperlinks-and-line-breaks-in-your-survey-questions.md): Learn how to easily make your survey's text bold or italic and how to add a link or a line break
- [Remove Survicate branding from your surveys](https://help.survicate.com/en/articles/3934158-remove-survicate-branding-from-your-surveys.md): White label your surveys by removing Survicate footer and CTA
- [Change survey design with the custom CSS feature](https://help.survicate.com/en/articles/1170947-change-survey-design-with-the-custom-css-feature.md): How to design your surveys with a custom CSS feature.
- [Set up survey logic](https://help.survicate.com/en/articles/3933880-set-up-survey-logic.md): Provide a personalized survey experience by routing your respondents to different questions based on their answers by creating branches.
- [Set up survey logic in Intercom Messenger surveys](https://help.survicate.com/en/articles/6824615-set-up-survey-logic-in-intercom-messenger-surveys.md): Provide a personalized survey experience by routing your respondents to different questions based on their answers by creating branches.
- [Branch logic in Matrix questions](https://help.survicate.com/en/articles/6801519-branch-logic-in-matrix-questions.md): Learn how to set up survey logic in a single-answer selection and in a dropdown question
- [Branch logic in Single-answer and Dropdown questions](https://help.survicate.com/en/articles/6792119-branch-logic-in-single-answer-and-dropdown-questions.md): Learn how to set up survey logic in a single-answer selection and in a dropdown question
- [Branch logic in a Contact form](https://help.survicate.com/en/articles/6799381-branch-logic-in-a-contact-form.md): Provide a personalized survey experience by directing your respondents to different follow-up questions
- [Branch logic in a Text answer question](https://help.survicate.com/en/articles/6797627-branch-logic-in-a-text-answer-question.md): Provide a personalized survey experience by directing your respondents to different follow-up questions
- [Branch logic in a Date question](https://help.survicate.com/en/articles/6797325-branch-logic-in-a-date-question.md): Provide a personalized survey experience by directing your respondents to different follow-up questions
- [Branch logic in a Ranking question](https://help.survicate.com/en/articles/6796260-branch-logic-in-a-ranking-question.md): Provide a personalized survey experience by directing your respondents to different follow-up questions
- [Branch logic in a Rating or Smiley scale and NPS® question](https://help.survicate.com/en/articles/6792450-branch-logic-in-a-rating-or-smiley-scale-and-nps-question.md): Provide a personalized survey experience by directing your respondents to different follow-up questions
- [Branch logic in a Multiple answer selection](https://help.survicate.com/en/articles/6792396-branch-logic-in-a-multiple-answer-selection.md): Provide a personalized survey experience by directing your respondents to different follow-up questions

## Connect integrations

- [RudderStack integration](https://help.survicate.com/en/articles/14432753-rudderstack-integration.md): Combine qualitative & quantitative feedback with your RudderStack customer data
- [Adobe Analytics implementation](https://help.survicate.com/en/articles/8040601-adobe-analytics-implementation.md): Use JavaScript events and Survicate to integrate with Adobe Analytics
- [Clearbit Reveal integration](https://help.survicate.com/en/articles/6653024-clearbit-reveal-integration.md): Integrate Clearbit with Survicate to send Reveal data as Survicate user attributes
- [Contentsquare implementation](https://help.survicate.com/en/articles/8040606-contentsquare-implementation.md): Use JavaScript events and Survicate to integrate with Contentsquare
- [Data Export API](https://help.survicate.com/en/articles/5849901-data-export-api.md): Pass the data collected from Survicate surveys to your database
- [Fivetran integration](https://help.survicate.com/en/articles/10836203-fivetran-integration.md): Integrate Fivetran with Survicate to automatically sync survey responses with your data warehouse
- [Jira integration](https://help.survicate.com/en/articles/9004753-jira-integration.md): Automatically create Jira tickets with survey responses
- [Webhooks integration](https://help.survicate.com/en/articles/3942517-webhooks-integration.md): Notify your 3rd party software about collecting new survey responses using user-defined HTTP callbacks
- [Integrations troubleshooting - my integration doesn't work](https://help.survicate.com/en/articles/6227573-integrations-troubleshooting-my-integration-doesn-t-work.md): What to do if the responses are not sent to my tool I connected the integration with

## Analyze results

- [How to analyze survey results](https://help.survicate.com/en/articles/3942555-how-to-analyze-survey-results.md): Learn how to find your survey results, what the terms mean, and how to access a specific respondent profile
- [How is the NPS® calculated?](https://help.survicate.com/en/articles/4493528-how-is-the-nps-calculated.md): Learn how the Net Promoter Score is counted
- [Analyze Text-answer questions with Word Cloud](https://help.survicate.com/en/articles/6989089-analyze-text-answer-questions-with-word-cloud.md): Analyze your surveys' text answers with word cloud
- [How are single-choice question results calculated?](https://help.survicate.com/en/articles/4493557-how-are-single-choice-question-results-calculated.md): Learn how we count and analyze single choice and dropdown questions
- [How are multiple-choice question points calculated?](https://help.survicate.com/en/articles/4493726-how-are-multiple-choice-question-points-calculated.md): Learn how we count and analyze multiple choice question responses
- [How are matrix survey question points calculated?](https://help.survicate.com/en/articles/4500655-how-are-matrix-survey-question-points-calculated.md): Learn how we count and analyze matrix question responses
- [How are ranking survey question points calculated?](https://help.survicate.com/en/articles/2694441-how-are-ranking-survey-question-points-calculated.md): Learn how we count and analyze ranking answer responses
- [How to measure and analyze CSAT with rating questions?](https://help.survicate.com/en/articles/5753904-how-to-measure-and-analyze-csat-with-rating-questions.md): Learn how to measure Customer Satisfaction with customised rating questions available for website and email surveys.
- [Insights - Text Responses Summarization](https://help.survicate.com/en/articles/8862418-insights-text-responses-summarization.md): Analyze your surveys' text answers with our AI feature

## Email & Link surveys

- [How to create a survey to send via an email or shareable link](https://help.survicate.com/en/articles/3942041-how-to-create-a-survey-to-send-via-an-email-or-shareable-link.md): Learn how to create surveys available in email messages and via direct links you can share with your subscribers.
- [Show all survey questions on one page \(One-page view\)](https://help.survicate.com/en/articles/15701575-show-all-survey-questions-on-one-page-one-page-view.md): Learn how to switch your link or email survey to One-page view and show all questions on a single page
- [Design your Email/Link survey and its embed code, and set up survey settings](https://help.survicate.com/en/articles/3942054-design-your-email-link-survey-and-its-embed-code-and-set-up-survey-settings.md): Get your link and email surveys to match your brand by adding your company logo and changing survey colors
- [Configure your email / link survey](https://help.survicate.com/en/articles/3942046-configure-your-email-link-survey.md): Setup kiosk mode, define survey start or stop date and limit the number of answers
- [Identify your email survey respondents using merge tags](https://help.survicate.com/en/articles/3942118-identify-your-email-survey-respondents-using-merge-tags.md): Learn how to link responses with your subscribers/respondents using hidden fields in your survey URL called merge tags
- [Send surveys via your email platform](https://help.survicate.com/en/articles/3942062-send-surveys-via-your-email-platform.md): Send out your surveys to your audience using your email platform, embed your surveys to your email with HTML or hyperlink survey URL
- [Set an expiration date for an Email or Shareable link survey](https://help.survicate.com/en/articles/9748591-set-an-expiration-date-for-an-email-or-shareable-link-survey.md): Limit the time range when a respondent can answer your survey
- [Send surveys via ActiveCampaign](https://help.survicate.com/en/articles/1170984-send-surveys-via-activecampaign.md): How to distribute surveys through Active Campaign with CTA button, hyperlink or embedded inside a message
- [Send surveys via Calendly](https://help.survicate.com/en/articles/3942229-send-surveys-via-calendly.md): Add surveys to Calendly's follow-up emails and leverage what you discussed in the meeting to move things forward
- [Send surveys via ConstantContact](https://help.survicate.com/en/articles/1646626-send-surveys-via-constantcontact.md): How to distribute surveys via Constant Contact, send in-message surveys and NPS®
- [Send surveys via Freshsales](https://help.survicate.com/en/articles/4135822-send-surveys-via-freshsales.md): Learn how to share your surveys using Freshsales emails
- [Send surveys via GetResponse](https://help.survicate.com/en/articles/4135063-send-surveys-via-getresponse.md): Distribute your surveys through GetResponse emails, match your users with responses and automate follow-up emails
- [Send surveys via Gmail](https://help.survicate.com/en/articles/6999284-send-surveys-via-gmail.md): How to send a shareable link survey from Gmail to a group of respondents
- [Send surveys via Help Scout](https://help.survicate.com/en/articles/5242346-send-surveys-via-help-scout.md): How to send surveys via Help Scout and use a Survicate survey as a saved reply.
- [Send surveys via Intercom Emails](https://help.survicate.com/en/articles/3942320-send-surveys-via-intercom-emails.md): How to distribute your surveys through Intercom Outbound emails and Series and match your users with responses
- [Send surveys via Iterable](https://help.survicate.com/en/articles/11386660-send-surveys-via-iterable.md): How to distribute surveys via Iterable, send email surveys and more
- [Send surveys via Kit \(formerly ConvertKit\)](https://help.survicate.com/en/articles/9921443-send-surveys-via-kit-formerly-convertkit.md): How to distribute surveys via ConvertKit, send in-message surveys and NPS®
- [Send surveys via Klaviyo](https://help.survicate.com/en/articles/2267293-send-surveys-via-klaviyo.md): How to distribute surveys via Klaviyo, send in-message surveys and NPS®
- [Send surveys via SendGrid](https://help.survicate.com/en/articles/1170986-send-surveys-via-sendgrid.md): How to distribute surveys via SendGrid, send in-message surveys and NPS®
- [Send surveys via Sharpspring](https://help.survicate.com/en/articles/1646217-send-surveys-via-sharpspring.md): How to distribute surveys via Sharpspring, send in-message surveys and NPS®
- [Send surveys via ZohoCampaign](https://help.survicate.com/en/articles/1646107-send-surveys-via-zohocampaign.md): How to distribute surveys via Zoho Campaign, send in-message surveys and NPS®
- [Send surveys via Salesforce Marketing Cloud Account Engagement \(Pardot\)](https://help.survicate.com/en/articles/1170981-send-surveys-via-salesforce-marketing-cloud-account-engagement-pardot.md): How to distribute surveys via Salesforce Marketing Cloud Account Engagement \(previously Pardot\), send email surveys and NPS®
- [Send surveys via Salesforce](https://help.survicate.com/en/articles/3942219-send-surveys-via-salesforce.md): Embed your survey in an SFDC email or share it as a link behind a CTA button
- [Send surveys via HubSpot](https://help.survicate.com/en/articles/1170974-send-surveys-via-hubspot.md): How to distribute surveys via HubSpot, send in-message surveys and NPS®
- [Send surveys via Mailchimp](https://help.survicate.com/en/articles/1170975-send-surveys-via-mailchimp.md): How to distribute surveys via Mailchimp, send email surveys and NPS®
- [Send surveys via Marketo](https://help.survicate.com/en/articles/1170978-send-surveys-via-marketo.md): How to distribute surveys via Marketo, send in-message surveys and NPS®
- [How to use your domain to host your email surveys](https://help.survicate.com/en/articles/3942132-how-to-use-your-domain-to-host-your-email-surveys.md): Custom domain feature allows you to host surveys on your domain to make your surveys on-brand
- [Send surveys via SMS and other messaging platforms](https://help.survicate.com/en/articles/6106162-send-surveys-via-sms-and-other-messaging-platforms.md): How to send a shareable link survey via WhatsApp, SMS, and other messaging services
- [Why am I getting duplicated or irrelevant responses?](https://help.survicate.com/en/articles/6215907-why-am-i-getting-duplicated-or-irrelevant-responses.md): How to prevent getting multiple responses from the same respondent, email bots and antivirus software.
- [Send surveys via social media platforms](https://help.survicate.com/en/articles/6078293-send-surveys-via-social-media-platforms.md): How to send a shareable link survey via Instagram, LinkedIn, Facebook and other social media platforms
- [Share survey via a QR code](https://help.survicate.com/en/articles/8063143-share-survey-via-a-qr-code.md): Learn how to generate and use a QR code to your survey
- [How to embed a survey using iFrame?](https://help.survicate.com/en/articles/3943218-how-to-embed-a-survey-using-iframe.md): Let your survey become an integral part of your website instead of popping up as a widget

## Website surveys

- [Create a survey for your website or product](https://help.survicate.com/en/articles/3933917-create-a-survey-for-your-website-or-product.md): Learn how to launch a survey that's displayed as a pop-up anywhere on your website or in-product
- [Design your website survey theme and settings](https://help.survicate.com/en/articles/3937843-design-your-website-survey-theme-and-settings.md): Change your widget colours, survey buttons and messages text, survey position, overlay, and other settings
- [Get a survey to appear on your website](https://help.survicate.com/en/articles/3933915-get-a-survey-to-appear-on-your-website.md): How to embed your survey on a website - install tracking code to run surveys on your website and the in-product
- [Launch your website survey](https://help.survicate.com/en/articles/3937847-launch-your-website-survey.md): Start your survey and gather customer insights right from your website or in-product
- [Disable Sensitive User Data Persistence for Website or in-product surveys](https://help.survicate.com/en/articles/11035612-disable-sensitive-user-data-persistence-for-website-or-in-product-surveys.md): Store data in Session Storage instead of Local Storage
- [Target your web survey - a basic guide](https://help.survicate.com/en/articles/3937844-target-your-web-survey-a-basic-guide.md): Target your website surveys to specific times, a certain group of visitors, pages with the right frequency
- [What is the Feedback Button and how to create it?](https://help.survicate.com/en/articles/3937899-what-is-the-feedback-button-and-how-to-create-it.md): Learn how to use the Feedback Button - a lightweight yet powerful tool that lets your website visitors share feedback whenever they want
- [Targeting and launching the Feedback Button](https://help.survicate.com/en/articles/3937852-targeting-and-launching-the-feedback-button.md): Display the Feedback Button on any page of your choice or pause it if you temporarily don't want to collect feedback
- [Installing Survicate on WordPress sites](https://help.survicate.com/en/articles/3937898-installing-survicate-on-wordpress-sites.md): Add Survicate tracking code to your website within minutes using our Wordpress plugin
- [Using RegEx for targeting your surveys](https://help.survicate.com/en/articles/2085775-using-regex-for-targeting-your-surveys.md): How to use Regular Expressions to display your surveys on specific pages
- [Survey A/B/X testing](https://help.survicate.com/en/articles/3943226-survey-a-b-x-testing.md): Conduct split tests by running different variants of surveys on your website
- [How to collect respondent cookies using attributes tracking](https://help.survicate.com/en/articles/3943487-how-to-collect-respondent-cookies-using-attributes-tracking.md): This article will guide you through the steps of collecting respondent cookie data as attributes
- [How to run surveys on Shopify](https://help.survicate.com/en/articles/4175409-how-to-run-surveys-on-shopify.md): Launch surveys and collect feedback on your Shopify store pages
- [Submit Website survey answers without displaying a survey](https://help.survicate.com/en/articles/12555974-submit-website-survey-answers-without-displaying-a-survey.md): Submit answers to Survicate surveys without showing the survey widget to the user

## Mobile app surveys

- [Install Survicate Mobile SDK to your mobile application](https://help.survicate.com/en/articles/6059867-install-survicate-mobile-sdk-to-your-mobile-application.md): Install Mobile SDK to run your surveys in iOS, Android, React Native, Flutter, or Unity apps.
- [Create and customize a survey for your mobile app](https://help.survicate.com/en/articles/6069563-create-and-customize-a-survey-for-your-mobile-app.md): How to create and design your mobile survey theme and settings
- [Target and launch your mobile survey](https://help.survicate.com/en/articles/6069601-target-and-launch-your-mobile-survey.md): Target your mobile surveys to specific screens, a certain group of visitors, or a specific action
- [Mobile surveys FAQ and troubleshooting](https://help.survicate.com/en/articles/6069622-mobile-surveys-faq-and-troubleshooting.md): Check out possible reasons for mobile surveys issues
- [Run multiple mobile surveys in one app](https://help.survicate.com/en/articles/8313226-run-multiple-mobile-surveys-in-one-app.md): Create several targeted mobile surveys and use them in one application
- [Custom thank you message and actions in mobile surveys](https://help.survicate.com/en/articles/8313585-custom-thank-you-message-and-actions-in-mobile-surveys.md): Show gratitude to your respondents by customizing the thank you message and using actions.
- [Recurring mobile surveys](https://help.survicate.com/en/articles/8365352-recurring-mobile-surveys.md): Make sure your survey will be displayed periodically.
- [Exporting and analyzing mobile surveys](https://help.survicate.com/en/articles/8370715-exporting-and-analyzing-mobile-surveys.md): Sift through the data you receive everyday from your respondents.
- [Identify and target respondents by user\_id for a Mobile app survey](https://help.survicate.com/en/articles/15086794-identify-and-target-respondents-by-user_id-for-a-mobile-app-survey.md): Target your Mobile surveys to identified visitors

## Research Hub

- [Research Hub](https://help.survicate.com/en/articles/2743370-research-hub.md): Learn more about using Research Hub to automatically categorize all your feedback from different sources and run research projects.
- [Apple App Store: Send Apple App Store reviews to Research Hub](https://help.survicate.com/en/articles/2767329-apple-app-store-send-apple-app-store-reviews-to-research-hub.md): Add App Store as a source to sync your app reviews to the Research Hub and transform them into actionable insights.
- [Import file data to Research Hub](https://help.survicate.com/en/articles/9453537-import-file-data-to-research-hub.md): Upload a file to import your data and categorize it in Research Hub
- [Email Inbox: Send Emails to Research Hub as Feedback](https://help.survicate.com/en/articles/2850306-email-inbox-send-emails-to-research-hub-as-feedback.md): Add your email inbox as a source to forward customer emails to the Research Hub and turn them into insights.
- [Front integration: send conversations from Front to Research Hub](https://help.survicate.com/en/articles/11801356-front-integration-send-conversations-from-front-to-research-hub.md): Add Front as a source to sync your conversations and categorize them in Research Hub.
- [Gong: Send Gong call transcripts to Research Hub](https://help.survicate.com/en/articles/9749314-gong-send-gong-call-transcripts-to-research-hub.md): Add Gong as a source to sync your call transcripts and create project with them in Research Hub
- [Google Play: Send Google Play reviews to Research Hub](https://help.survicate.com/en/articles/9311819-google-play-send-google-play-reviews-to-research-hub.md): Add Google Play as a source to sync your app reviews to the Research Hub and transform them into insights.
- [Google Reviews: Send Google Reviews to Research Hub](https://help.survicate.com/en/articles/9761228-google-reviews-send-google-reviews-to-research-hub.md): Add Google Reviews as a source to sync your business reviews to the Research Hub and transform them into actionable insights.
- [HubSpot: Connect HubSpot to Research Hub](https://help.survicate.com/en/articles/9513837-hubspot-connect-hubspot-to-research-hub.md): ​How to automatically create Research Hub notes using information from your HubSpot account
- [Intercom chats: Extract insights from Intercom conversations](https://help.survicate.com/en/articles/2767499-intercom-chats-extract-insights-from-intercom-conversations.md): Use the Research Hub to sync and analyze your Intercom conversations
- [LiveChat: How to send chat transcripts from LiveChat to Research Hub](https://help.survicate.com/en/articles/9820138-livechat-how-to-send-chat-transcripts-from-livechat-to-research-hub.md): Add LiveChat as a source to sync your chat transcripts and categorize them in Research Hub
- [Slack: Connect Slack as Research Hub source](https://help.survicate.com/en/articles/2834833-slack-connect-slack-as-research-hub-source.md): How to create notes based on your Slack conversation
- [Slack: Use AI Chat in Slack](https://help.survicate.com/en/articles/10752042-slack-use-ai-chat-in-slack.md): Ask the Research Assistant questions without leaving Slack
- [tl;dv: Send tl;dv meeting transcripts to Insights Hub](https://help.survicate.com/en/articles/9868641-tl-dv-send-tl-dv-meeting-transcripts-to-insights-hub.md): Add tl;dv as a source to sync your meeting transcripts and categorize them in Insights Hub
- [Transcriptions: transcribe calls and interviews in the Research Hub](https://help.survicate.com/en/articles/9805567-transcriptions-transcribe-calls-and-interviews-in-the-research-hub.md): Upload video or audio files to have it transcribed into text
- [Zapier: Use Zapier to create notes in Research Hub](https://help.survicate.com/en/articles/2808773-zapier-use-zapier-to-create-notes-in-research-hub.md): ​How to create Research Hub notes using Zaps from other web apps automatically
- [Zendesk: Connect Zendesk to Research Hub](https://help.survicate.com/en/articles/9513518-zendesk-connect-zendesk-to-research-hub.md): ​How to automatically create Research Hub notes using information from your Zendesk account
- [G2: Connect G2 reviews to Research Hub](https://help.survicate.com/en/articles/13774496-g2-connect-g2-reviews-to-research-hub.md): Add G2 as a source to sync your reviews and transform them into actionable research insights.
- [Google Meet: Sync Google Meet transcripts to Research Hub](https://help.survicate.com/en/articles/14624095-google-meet-sync-google-meet-transcripts-to-research-hub.md): Add Google Meet as a source to sync your meeting transcripts and analyze insights in Research Hub

## Boards

- [Boards](https://help.survicate.com/en/articles/10502162-boards.md): Monitor responses from multiple surveys and insights from Research Hub in on one custom dashboard.
- [Boards - use cases and best practices](https://help.survicate.com/en/articles/10827703-boards-use-cases-and-best-practices.md): Dig deeper into your feedback and make the best out of Boards

## Account & Billing

- [How to modify my subscription?](https://help.survicate.com/en/articles/3943036-how-to-modify-my-subscription.md): Upgrade, downgrade or cancel your subscription directly from Survicate dashboard
- [Managing different teams at Survicate](https://help.survicate.com/en/articles/4201038-managing-different-teams-at-survicate.md): How to go about multiple teams using Survicate, adding workspaces, managing teammates, and collaborating on your surveys
- [Adding and managing workspaces](https://help.survicate.com/en/articles/1170944-adding-and-managing-workspaces.md): How do I add a new workspace to my account?
- [Adding users and managing teammates](https://help.survicate.com/en/articles/3943861-adding-users-and-managing-teammates.md): Invite your colleagues, change user roles, or delete a teammate from your organization
- [How to make the most out of additional workspaces](https://help.survicate.com/en/articles/7068086-how-to-make-the-most-out-of-additional-workspaces.md)
- [Transferring the organization's ownership or changing the organization's name](https://help.survicate.com/en/articles/1767703-transferring-the-organization-s-ownership-or-changing-the-organization-s-name.md): Organization settings - how to change the account owner or organization name
- [Changing your email, password, and avatar image](https://help.survicate.com/en/articles/1170936-changing-your-email-password-and-avatar-image.md): How to alter my profile picture?
- [How to enable Two Factor authentication \(2FA\) on my profile?](https://help.survicate.com/en/articles/5006684-how-to-enable-two-factor-authentication-2fa-on-my-profile.md): Set up multi-factor authentication, 2-step verification, as an extra layer of security
- [My teammate can't log in to the Survicate account](https://help.survicate.com/en/articles/6227752-my-teammate-can-t-log-in-to-the-survicate-account.md): What to do if your invited colleagues can't get access to the company account you have invited them to
- [I can't see surveys created by my teammate](https://help.survicate.com/en/articles/6220210-i-can-t-see-surveys-created-by-my-teammate.md): What to do if you cannot see surveys that were created by your colleague?
- [How to use survey folders?](https://help.survicate.com/en/articles/4477042-how-to-use-survey-folders.md): Organize surveys into folders, move a survey to a folder, create, rearrange, and delete folders
- [Survicate pricing - which plan should I choose?](https://help.survicate.com/en/articles/3943074-survicate-pricing-which-plan-should-i-choose.md): Learn more about Survicate’s paid plans, starting at $56/month. Compare features and response limits, and find the right plan for your team's needs.
- [Survicate's Free 10-day trial](https://help.survicate.com/en/articles/12311346-survicate-s-free-10-day-trial.md): Discover everything that the free trial has to offer.
- [Changing billing info and finding your invoices](https://help.survicate.com/en/articles/3943053-changing-billing-info-and-finding-your-invoices.md): Modify your invoice details, payment information and change or add the new email addresses to send the invoice
- [How many responses are left on my plan this month?](https://help.survicate.com/en/articles/1892678-how-many-responses-are-left-on-my-plan-this-month.md): Track your survey responses usage
- [Survicate Free Account](https://help.survicate.com/en/articles/8299893-survicate-free-account.md): Discover all the free account has to offer.
- [Legacy Survicate subscription plans](https://help.survicate.com/en/articles/10091027-legacy-survicate-subscription-plans.md): Find out what legacy Survicate plans are and how to manage them
- [Single Sign-On configuration](https://help.survicate.com/en/articles/2707451-single-sign-on-configuration.md): How to set up SAML for your Survicate account
- [Single Sign-On with Microsoft Azure](https://help.survicate.com/en/articles/4498582-single-sign-on-with-microsoft-azure.md): SAML SSO gives you a centralized and secure way of controlling access to your Survicate account.
- [Okta configuration](https://help.survicate.com/en/articles/2690219-okta-configuration.md): How to set up SAML for your Survicate account
- [One Login configuration](https://help.survicate.com/en/articles/2638099-one-login-configuration.md): How to set up SAML for your Survicate account

## Legal & Security

- [Who can access your survey's results](https://help.survicate.com/en/articles/6791257-who-can-access-your-survey-s-results.md): Learn about our security measures and who has access to the results of your surveys
- [What is an anonymous survey](https://help.survicate.com/en/articles/7010845-what-is-an-anonymous-survey.md): Learn what information is collected or processed when you run an anonymous survey
- [Customer Complaints & Dispute Resolution](https://help.survicate.com/en/articles/6941329-customer-complaints-dispute-resolution.md): Complaint handling and Survicate contact email address
- [Terms of Service, Privacy Policy, GDPR, and DPA](https://help.survicate.com/en/articles/3943207-terms-of-service-privacy-policy-gdpr-and-dpa.md): The available downloadable legal documents related to our Terms of Service, Privacy Policy, GDPR, and DPA.
- [GDPR compliance & security program at Survicate](https://help.survicate.com/en/articles/3943199-gdpr-compliance-security-program-at-survicate.md): This article explains what makes Survicate a GDPR compliant product.
- [Security FAQ](https://help.survicate.com/en/articles/6652995-security-faq.md): Security and Legal information all in one place
- [Application and infrastructure security](https://help.survicate.com/en/articles/3943182-application-and-infrastructure-security.md): Survicate's data encryption, backups policy, network and servers security, workstations security
- [Notify your respondents about AI-powered text question in your survey](https://help.survicate.com/en/articles/11060231-notify-your-respondents-about-ai-powered-text-question-in-your-survey.md): Notify respondents about how their data will be used before they answer to your text question with AI follow up feature.
- [Survey Accessibility](https://help.survicate.com/en/articles/11018719-survey-accessibility.md): Learn how to use Survicate to create surveys that are compliant with WCAG 2.2 AA standards.

## Best practices

- [Maximizing your survey response rate](https://help.survicate.com/en/articles/4118514-maximizing-your-survey-response-rate.md): What is a response rate, and best practices to increase it
- [Your first day with Survicate: How to make the most of your account](https://help.survicate.com/en/articles/7854361-your-first-day-with-survicate-how-to-make-the-most-of-your-account.md): Learn how to make the most of Survicate
- [First day at Survicate: I was invited to join my company's account, what's next?](https://help.survicate.com/en/articles/7938856-first-day-at-survicate-i-was-invited-to-join-my-company-s-account-what-s-next.md): Learn how to navigate your company's Survicate account as a new teammate
- [Getting started with Survicate: I've launched my first survey—what's next?](https://help.survicate.com/en/articles/7988443-getting-started-with-survicate-i-ve-launched-my-first-survey-what-s-next.md)
- [Analyze your feedback with AI Chat](https://help.survicate.com/en/articles/9515049-analyze-your-feedback-with-ai-chat.md): Use the AI Chat to quickly analyze feedback
- [Attribute recalling use cases and best practices](https://help.survicate.com/en/articles/6772279-attribute-recalling-use-cases-and-best-practices.md): Find out how to make your surveys more respondent-friendly by customizing them with personal information
- [15 Ways to Act on Any Kind of Customer Feedback After You Get It](https://help.survicate.com/en/articles/6979484-15-ways-to-act-on-any-kind-of-customer-feedback-after-you-get-it.md): Best practices to close customer feedback loop, with Survicate insider tips
- [A comprehensive guide to NPS® surveys](https://help.survicate.com/en/articles/4149462-a-comprehensive-guide-to-nps-surveys.md): What is NPS, how it's calculated and what are the best practices to conduct NPS surveys
- [How to use surveys for Customer referrals](https://help.survicate.com/en/articles/4165194-how-to-use-surveys-for-customer-referrals.md): Learn how to use survey to get more business reviews, testimonials, case studies and social mentions.
- [5 Surveys to Measure Customer Service Performance with Survicate](https://help.survicate.com/en/articles/4108964-5-surveys-to-measure-customer-service-performance-with-survicate.md): Evaluating customer service satisfaction using Survicate surveys
- [How to Increase Customer Retention with Survicate Surveys](https://help.survicate.com/en/articles/5230268-how-to-increase-customer-retention-with-survicate-surveys.md): 5 unbelievably easy to setup Survicate surveys you can use to instantly improve your customer retention rate
- [CSAT surveys: A comprehensive guide](https://help.survicate.com/en/articles/4191178-csat-surveys-a-comprehensive-guide.md): Learn what CSAT surveys are, how to create them, tips, and what are the best practices for conducting CSAT surveys
- [UX surveys: A comprehensive guide](https://help.survicate.com/en/articles/10085673-ux-surveys-a-comprehensive-guide.md): Learn what UX surveys are, how to create a UX survey, tips, and best practices from the team.
- [Customer support surveys: A comprehensive guide](https://help.survicate.com/en/articles/10200341-customer-support-surveys-a-comprehensive-guide.md): Learn what customer support surveys are, how to create them, tips and best practices, use cases, and more!
- [A comprehensive guide to onboarding experience surveys](https://help.survicate.com/en/articles/10383495-a-comprehensive-guide-to-onboarding-experience-surveys.md): Learn what onboarding experience surveys are, how to create them, tips and best practices!
- [Using surveys for website optimization](https://help.survicate.com/en/articles/4097299-using-surveys-for-website-optimization.md): Learn about best practices and use cases of using surveys to enhance your website pages, increase conversion, usability and site experience.
- [Using market research surveys to validate your product strategy](https://help.survicate.com/en/articles/4657836-using-market-research-surveys-to-validate-your-product-strategy.md): Learn how you can benefit from running market research survey and make better product decisions to thrive on the market
- [Measuring your product market fit](https://help.survicate.com/en/articles/4667460-measuring-your-product-market-fit.md): Learn how to measure your product-market fit and act on the findings
- [How to use surveys to boost E-commerce sales](https://help.survicate.com/en/articles/4192082-how-to-use-surveys-to-boost-e-commerce-sales.md): Learn how to use surveys to increase your e-commerce sales, reduce cart abandonment and evaluate your brand
- [Product satisfaction surveys: A comprehensive guide](https://help.survicate.com/en/articles/10175135-product-satisfaction-surveys-a-comprehensive-guide.md): Learn the different types of product satisfaction surveys, how to create them, tips, and best practices from the team.
- [A comprehensive guide to product-market fit surveys](https://help.survicate.com/en/articles/10294475-a-comprehensive-guide-to-product-market-fit-surveys.md): Learn what product-market fit surveys are, how to create them, tips and best practices, use cases, and more!

## FAQ

- [How many questions and answer choices can I add to my survey?](https://help.survicate.com/en/articles/5370363-how-many-questions-and-answer-choices-can-i-add-to-my-survey.md): What are the question and answer limits in my survey?
- [How to make questions mandatory?](https://help.survicate.com/en/articles/4135324-how-to-make-questions-mandatory.md): Make sure your respondents are not skipping any questions - make your questions required
- [Can I upload or import a survey?](https://help.survicate.com/en/articles/2754461-can-i-upload-or-import-a-survey.md): Can I upload responses or a survey?
- [How to duplicate \(clone\) a survey?](https://help.survicate.com/en/articles/1170962-how-to-duplicate-clone-a-survey.md): Clear survey answers and start from zero – Resetting survey stats
- [How to move surveys between workspaces?](https://help.survicate.com/en/articles/4185048-how-to-move-surveys-between-workspaces.md): Migrate a survey from one workspace to another
- [How to delete a survey?](https://help.survicate.com/en/articles/1170966-how-to-delete-a-survey.md): Remove a survey, delete all survey responses
- [Can I restore my deleted survey?](https://help.survicate.com/en/articles/2864770-can-i-restore-my-deleted-survey.md): Recover removed survey
- [What happens when I delete a question or answer option in my survey?](https://help.survicate.com/en/articles/10029643-what-happens-when-i-delete-a-question-or-answer-option-in-my-survey.md): Learn how editing a survey can influence its Analysis
- [Why does my survey show it's unavailable?](https://help.survicate.com/en/articles/4219207-why-does-my-survey-show-it-s-unavailable.md): "This survey is currently unavailable" message explained
- [Does Survicate work on HTTPS sites?](https://help.survicate.com/en/articles/1170941-does-survicate-work-on-https-sites.md): Running Survicate surveys on HTTP or HTTPS
- [Does my survey work on mobile devices?](https://help.survicate.com/en/articles/1170926-does-my-survey-work-on-mobile-devices.md): Are Survicate surveys mobile responsive?
- [Are website surveys visible to AdBlock users?](https://help.survicate.com/en/articles/1170932-are-website-surveys-visible-to-adblock-users.md): Does ad block prevent surveys from appearing?
- [Will Survicate slow down my website?](https://help.survicate.com/en/articles/1170931-will-survicate-slow-down-my-website.md): What’s the weight of the Survicate Tracking Code?
- [What browsers do you support?](https://help.survicate.com/en/articles/3943379-what-browsers-do-you-support.md): What is the system requirement to take a Survicate survey?
- [What counts as a visit?](https://help.survicate.com/en/articles/2406135-what-counts-as-a-visit.md): What is a session, how long is a session
- [What counts as a response?](https://help.survicate.com/en/articles/2754416-what-counts-as-a-response.md): ​What is a response? How is response limit counted?
- [Why am I getting anonymous responses?](https://help.survicate.com/en/articles/4065612-why-am-i-getting-anonymous-responses.md): Why my responses are not identified? How to gather respondents information?
- [How can I delete my account?](https://help.survicate.com/en/articles/3943373-how-can-i-delete-my-account.md): Remove your account, delete your information
- [Where can I find my workspace key?](https://help.survicate.com/en/articles/4097085-where-can-i-find-my-workspace-key.md): How to locate your workspace key
- [What’s your refund policy?](https://help.survicate.com/en/articles/4251686-what-s-your-refund-policy.md): Plan cancellation and refund
- [Is Survicate HIPAA compliant?](https://help.survicate.com/en/articles/4156832-is-survicate-hipaa-compliant.md): Health Insurance Portability and Accountability Act compliance
- [What sort of cookies does Survicate use?](https://help.survicate.com/en/articles/1170930-what-sort-of-cookies-does-survicate-use.md): Learn how Survicate handles cookies and what data is stored in Local Storage
- [Is Survicate DORA compliant?](https://help.survicate.com/en/articles/14836159-is-survicate-dora-compliant.md): EU Digital Operational Resilience Act
- [Survicate Partner Program](https://help.survicate.com/en/articles/7024902-survicate-partner-program.md): Learn about our Partner Programs and their benefits. Join the right Program, become our Partner, and get rewarded for recommending Survicate