Our Starter Plan is perfect for companies just beginning to collect user feedback or gather customer insights on a smaller scale.
What you'll learn in this article:
What is the monthly response limit on the Starter Plan?
What are the features available on the Starter Plan?
How many teammates can I invite to my account on the Starter Plan?
The Starter Plan allows you to collect 250 survey responses every month, for $59 a month.
You can pay for the subscription in USD, EUR, PLN, and GBP. Take a look at our pricing page to learn more about payments in different currencies here.
On the Starter Plan, you can have 3 users collaborating on the surveys. The account owner can invite other team members, as described in this step-by-step guide.
Email or Shareable link surveys
You can create surveys to send out to your contacts via email, by sharing a link or a QR code.
You can also create and design other survey types. However, in order to set them live, you'll need to upgrade to one of our subscription plans.
NPS®, CSAT, CES, and more question types
Add various questions to your survey to start with a Welcome message, measure the NPS score, or ask open-ended questions.
400+ professional survey templates
Use our customizable templates to quickly create surveys and ask about Customer Experience, Marketing Feedback, or Product Feedback.
Check out our Pricing page for the full list or talk to us on chat 👉.
How do you count responses?
We count responses on a per-respondent basis. When surveys consist of multiple questions, it doesn’t matter if the respondent replies to just one question or all of them. It will qualify as one response in both instances.
What if I exceed the limit of responses on my plan?
Once you hit your response limit, your surveys will stop collecting responses. To keep the feedback coming, you can upgrade to a higher plan, or wait until the next billing period starts to resume your surveys.
Net Promoter, NPS, and the NPS - related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.