If you reach your response limit, your surveys will stop automatically, so they will not be collecting any further responses.

Depending on your plan, your response limit will be different. For example, in the Feedback Starter plan, you have 3000 responses per year from all your surveys. If you've collected 3000 responses, when the 3001st respondent opens the survey, they will see a message "this survey is unavailable." In this case, you can upgrade your account to restart your surveys.

You can see your response usage and upgrade your plan from Settings > Subscription. We will also notify you via email once you hit 60%, 80%, and 100% of your response limit.

But if you are concerned about reaching the response limit, we advise you to upgrade before sending your surveys to your audience to avoid missing valuable feedback. You can get in touch with us at sales@survicate.com to find which plan suits your needs the best, or strike up a chat conversation 👉

Did this answer your question?