If you are running Feedback Button on your website or web app, to keep all your team onboard with the feedback you receive, you might want to connect the button responses with your teams' Slack channel - so that you won't miss any valuable feedback!

Here's how to set it up:

Step 1. Go the Slack channel you'd like to connect the Feedback Button, click on the three-dot icon on the right side, More > Send emails to channel

Step 2. Click Get channel email address and copy this address

Step 3. Go to your Feedback Button > Feedback notifications. Enable forwarding toggle, and paste the email address of the channel here:

Step 4. Now, every time you receive a new response to your Feedback Button, you will be able to track it in your Slack channel!

📞 If you have additional questions with connecting Feedback Button to Slack, reach out to our team at support@survicate.com, or strike up a chat conversation 👉

Did this answer your question?