If you are running Feedback Button on your website or in-product, to keep all your team onboard with the feedback you receive, you might want to connect the button responses with your teams' Slack channel - so that you won't miss any valuable feedback!
Here's how to set it up:
Step 1. Go the Slack channel you'd like to connect the Feedback Button, click on the three-dot icon on the right side, More > Send emails to channel
Step 2. Click Get channel email address and copy this address
Step 3. Go to your Feedback Button > Feedback notifications. Enable forwarding toggle, and paste the email address of the channel here:
Step 4. Now, every time you receive a new response to your Feedback Button, you will be able to track it in your Slack channel!
📞 If you have additional questions with connecting Feedback Button to Slack, reach out to our team at firstname.lastname@example.org, or strike up a chat conversation 👉