We strive to provide our customers with solutions that help them safeguard their accounts against data breach and unwarranted interference.

Payment processing

At Survicate, credit card data security is of crucial importance. For that reason, we use Braintree to securely handle credit card information. We use Recurly to manage the customer's subscription and billing information. Both Braintree and Recurly are Validated Level 1 PCI DSS Compliant Service Providers.

ℹ️Learn more about Braintree security practices.

User roles management

Survicate segments the Survicate Panel into different areas of access for maximum user control. There are four roles in Survicate, each serving a different purpose. You can be either an organization owner, workspace administrator, user or guest. Users will not be able to see or access navigation menu items or pages they do not have access to.

ℹ️Read up more on user accounts here.

Two-factor authentication (2FA)

To add an additional layer of security to your Survicate account, you can turn on two-factor authentication (2FA). We highly recommend enabling two-factor authentication which has become a standard method of authentication across the internet to protect yourself against unauthorized access.

Single Sign-On (SSO)

SAML single-sign-on gives users a centralized and secure way of controlling access to their organizations. Survicate supports SSO via SAML 2.0 standard. We have dedicated tutorials for Okta and OneLogin, but it’s also possible to integrate with other providers for as long as they support SAML 2.0.

ℹ️Read up more on SSO here.

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